About the role
<p>&nbsp;</p> <p><strong>Receptionist – Veterinary Front Desk&nbsp;</strong></p> <p><strong>Salary:&nbsp;</strong>$21.00 - $2.00 per hour, determined by the candidate's skills, experience, and qualifications.</p> <p><strong>Schedule:&nbsp;</strong>&nbsp;PT 20-25 hours per week. Flexible days and hours. Rotating Saturdays required</p> <p><strong>5280 Veterinary Care </strong>is hiring a full-time or part-time customer service professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties—it’s about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes.</p> <p><strong>What to Expect</strong></p> <p>As you join our team, expect to be supported in your work and home life with:</p> <ul> <li><strong>All the benefits you deserve</strong>—medical, dental, vision, and retirement for full-time team members—plus an <strong>employee pet discount</strong> because we know your pets are family, too!</li> <li><strong>Paid time off.</strong> Catch your breath with paid holidays and PTO. Take the time you need to recharge.</li> <li><strong>401(k) with a generous company</strong> We invest in your future while you care for our pets today.</li> <li><strong>Employee referral bonus.</strong> Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.</li> <li><strong>Hands-on training and mentorship</strong> to support long-term growth across a variety of roles within the hospital, whether you’re aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role.</li> </ul> <p><strong>Key Responsibilities:&nbsp;</strong></p> <ul> <li><strong>Be the first point of contact:</strong> Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured.</li> <li><strong>Support clinical flow:</strong> Escort clients to exam rooms, assist in relaying key information between clients and clinical staff.</li> <li><strong>Manage client communications:</strong> Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care.</li> <li><strong>Ope