Senior Manager, Communications, BMO Private Wealth

Application Deadline:

11/07/2024

Address:

100 King Street West

Job Family Group:

Corporate Affairs

As a senior member of a high-performing communications team, prepare, schedule and execute communications strategies for designated internal and external audiences that support the business priorities of BMO Private Wealth and help produce results. Research, write, edit and project manage communication initiatives to support a broad range of projects and activities across multiple audiences and channels. Provide strategic communications counsel and a superior level of service to designated partners with respect to assigned projects, many of which are derived through a cross-functional framework.

The successful candidate will have a strong commitment to excellence, an ability to partner with a diverse group of business partners, and significant experience in communication planning and execution as well as the financial services industry. They must be dedicated to developing communications of the highest quality, while ensuring that all messaging and strategies are consistent with brand standards and aligned with the firm’s strategy business priorities.

This position requires skills in the areas of strategy, communications, creative thinking, decision-making acumen, negotiation and problem solving, while demonstrating personal integrity and honesty.

Preference will be given to candidates with experience in financial services

Core Competencies:

• Develop and maintain strong relationships with internal clients with minimal oversight.
• Demonstrate superior strength in writing and editing.
• Ability to develop and lead complex communications strategies and complete task-based assignments.
• Create, manage and execute communication strategies for a variety of stakeholders.
• Ability to manage multiple projects with changing priorities.
• Excellent judgement and interpersonal skills – with the ability to communicate with senior-level internal partners and display confidence in providing counsel and strategic recommendations.
• Ability to work as part of a team and demonstrate leadership.
• Strong working knowledge of financial services; in particular, wealth/investment management.
• Computer literate – comfortable with technology and the use of Office suite of programs, as well as SharePoint and Salesforce.
• Client service orientation – with a passion for meeting and exceeding expectations of partners.
• Results driven with a proven ability to meet deadlines in a fast-paced environment.
• Ability to take complex information and communicate it clearly and concisely based on the needs of the audience.

Strategy and Planning

• Work with assigned Head Office partners to develop strategic communications plans – actively leading the planning process for these partners.
• Actively participate in regular Editorial meetings to strategize, prioritize and schedule distribution of messaging across the business. 
• Develop strategic direction for business-specific and BMO Private Wealth Intranet channels.

Execution

• Develop communications in support of assigned Head Office partners – providing writing and editorial services, approvals, translation and design facilitation services, as well as communication distribution.
• Ensure messaging is timely, co-ordinated and relevant to the respective audiences to which it is being delivered. 
• Secure all necessary approvals when implementing communications strategies and plans – ensuring compliance with policies, procedures and LOB communication standards.
• Make certain that all communications housed within digital channels is kept updated to assist internal parties in accessing the most recent informaton, including Intranet, SharePoint, Salesforce site, regulatory files and internal databases.
• Ensure corporate translation policy is maintained and all messaging is made available simultaneously in both English and French.
• Champion a straight-talk communications style that promotes transparency in writing style.
• Assert an expert role in the preparation and execution of all types of communications initiatives, acting as a “go-to” resource for colleagues and partners on best practices with respect to strategy and execution.
• Seek out opportunities to apply new and innovative approaches to reaching internal audiences with respect to the firm’s suite of products and services.

Analysis and Measurement

• Develop strategies and tools to measure, analyze and report on the effectiveness of communications initiatives – making recommendations for improvements based on insights, best practices and business objectives.

Risk Management and Co