Manager, Credit & Collections

Credit & Collections Manager

We are seeking a Credit & Collections Manager to join the growing MediaMonks Finance (DDM) team. The ideal candidate  is a driven individual who is able to prioritize their workflow to the team’s objectives. The candidate will be expected to: lead a global collections team, be the point of escalation for collections disputes, own process improvement projects, and enforce a credit policy.

 

Responsibilities include, but are not limited to:

• Intervening on escalation matters and engaging in professional discussions with clients

• Cross functional collaboration with Billing and Account Management teams to raise awareness of disputes, discrepancies, collection efforts, and mitigation of credit risk actions

• Guiding the Collection Team’s workflow and task prioritization 

• Reviewing weekly AR Aging and advising team on approach and tactics

• Performing routine assessments of client credit risk

• Aiding the Credit Management Analyst in credit policy review and enforcement

• Review of current policy and procedures and leading on-going process improvement initiatives

 

Qualifications:

• BA/BS in Accounting or Finance related field

• 7+ years of billing/collections experience preferred

• Experience managing conflict resolution

• Knowledge of international collections approaches and familiarity with different regional credit laws

• Working in a global team setting

• Comfortable working in a high-paced environment 

• QuickBooks, Netsuite, and UpFlow experience preferred

• Excellent verbal and written communication skills

• Excel in analytical and problem solving skills

• Strong work ethic and ability to adapt to rapidly-changing environments

What We Offer

Media.Monks has provided a compensation range that represents its good faith estimate of what Media.Monks may pay for the position at the time of posting. Media.Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.

LOCATION salary range

$85,000 - $100,000 USD

Benefits

• Excellent, full coverage medical, dental, and vision insurance with employer-paid HRA
• Unlimited PTO and 15 company-wide holidays
• 401k with company contribution
• Paid parental leave
• Work-life balance with an emphasis on personal well-being with subscriptions to Headspace, employee assistance program, and access to fitness apps
• Lifestyle Spending Account (LSA) for you to use on financial and emotional well-being programs
• Career growth in a disruptor space & entrepreneurial opportunities within the Media.Monks network 
• A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultural.Monks, and more!
• Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)

About Media.Monks:

Media.Monks is on a mission to create a new future for this industry. Our vision? Build everything with a belief that changing for good comes from changing who does the work. Yep, that means you. Welcome to the party—one global, cross-cultural collective with a passion for using our skills to create better and a better world. That’s how we’re able to connect the dots between data, content, digital media, and technology from everywhere we are—a true end-to-end model. Joining the Media.Monks collective means having the opportunity to create award-winning work with some of the most gifted, focused, joyful, talents from all over the world.

At Media.Monks, you’ll be joining a highly ambitious company on a global mission to win the decade by changing the industry for good. Partner to 8 of the 10 most innovative companies in the world, Media.Monks works with established as well as up-and-coming global, regional, DTC and B2B brands, helping them own their data and build out customer ecosystems to elicit smart, efficient, high-impact engines for growth. We deliver table stakes quickly, creating cost efficiencies from day one to push up the creative effectiveness of our work with every cycle.

<