MnSCU Academic Professional 1

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

Working Title:

MnSCU Academic Professional 1

Institution:

Hennepin Technical College

Classification Title:

MnSCU Academic Professional 1

Bargaining Unit / Union:

214: Minnesota Association of Professional Employees

City:

HENN - Eden Prairie Campus

FLSA:

Non Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Unclassified - Unlimited Academic

Salary Range:

$23.63 - $34.18

Job Description

The Admissions Recruiter supports the college with the implementation of the strategic enrollment management process. The position provides direct recruiting and enrollment services to prospective students and key stakeholders (parents, guidance counselors, teachers, family members, etc.) involved in a student’s college decision. The Admissions Recruiter co-ordinates, facilitates, and participates in various recruiting actions/activities including (but not limited to) prospective student interviews & tours, information sessions, and on/off campus recruitment events including job fairs, high school events, and community events. This position in also responsible for supporting prospective students through the admissions process including post-test advising and general support with applicant specific activities linked to a prospective student’s readiness to register for courses. 

Specific Duties Include:

• Coordinate and facilitate one on one meetings, tours and conduct on campus recruitment activities to include open houses, monthly information meetings, weekly tours and other on campus recruitment events 

• Interface and appropriately utilize digital systems and technologies to generate and maintain timely, positive, and proactive communication with prospective students and their key stakeholders. 

• Cultivate and build relationships and partnerships with schools, businesses, and community based key stakeholders/agencies in order to increase awareness and active participation with the education provided by HTC, resulting in increased access for prospective students, applicants, and future students.

Minimum Qualifications

• Two years of Student Services experience in higher education and/or equivalent experience in progressive customer service roles

•  Demonstrated knowledge of skills needed for success in college through professional and/or personal experience

•  Knowledge of successful strategies leading to best in class student/customer service

• Demonstrated familiarity with the culture and history of under-represented groups impacting individuals including first-generation college students

• Experience working with students or customers, specifically those of color, international students and other students originating from outside the US

• Ability to plan and coordinate on-campus recruitment events

• Ability to collaborate and establish a positive rapport with students/customers, staff and the community-at-large

Preferred Qualification 

• Associate’s degree or higher

• Working knowledge of ISRS and/or Salesforce, Outlook, and Microsoft Office.

• Previous experience with providing customer service in a fast-paced environment.

• Knowledge of FERPA guidelines and AACRAO standards.

• Three or more years of student services experience in higher education or customer service management

• Experience in pre-enrollment advising, recruitment and retention at a two-year technical college

• Experience within a multi-campus institution

• Familiarity with the Minnesota State System

• Knowledge of HTC programs, policies, and procedures

Other Requirements

One year Temporary Assignment

Work Shift (Hours / Days of work)

8am - 4:30 Nights and Weekends as needed

Telework (Yes/No)

No

About

Founded in 1972, Hennepin Technical College is the largest technical college in Minnesota. With campuses in Brooklyn Park and Eden Prairie, Hennepin Technical College has a diverse student population of more than 9,500 and offers degree and non-degree coursework in over 45 programs. Achieving a 99% job placement rate within its network of industry partners, Hennepin Technical College prepares students for in-demand and high-paying employment opportunities Hennepin Technical College is a member of Minnesota State, which includes 30 community and technical colleges and seven state universities serving approximately 400,000