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OM

Tenant Services Coordinator

OMERS
United Statesfull_timeVerifiedPosted 16 Jul 2024
💰 $60,000/yr($50,000/yr$60,000/yr)

About the role

Why join us?

Are you looking to join an innovative, global real estate company who builds communities and connects people to exceptional places? If so, we would love to tell you our story.
 
At Oxford, our culture is truly one of a kind. Across business lines and around the world, we embrace the complex and tackle opportunities with speed and agility. We are ambitious and humble, forward looking and service-focused. We get stuff done, and have fun doing it!  We take great pride in contributing to the communities where we live. We believe that what is good for the environment is good for business. Together we deliver exceptional experiences to our over 2 million daily customers. 

Why join us?

We are looking for a highly motivated Coordinator to join our Boston team! In this role, you will provide key support to the Property Management team in the day to day operation, providing outstanding service to tenants and customers.

You will be a key member of an engaged, high-reaching team—part of a world-class, winning culture that prioritizes people development and focuses on long-term growth. We take great pride in leading the industry by earning respect through every interaction, every day. We go above and beyond to protect and grow relationships by anticipating needs, being honest and considerate and valuing customers as genuine partners.

Benefits:

We offer competitive benefits starting from day 1!

  • 20 paid vacation days

  • 13 Holidays

  • 401k (and matching)

  • Great health insurance

  • Dental Insurance

  • Flexible Spending Account

As a member of this team, you will be responsible for:

Property Management / Operations:

  • Tenant contact and follow-up

  • Maintain tenant contacts and emergency response information

  • Monitor and maintain tenant and vendor COI’s

  • Support and maintain utility tracking

  • Maintain tenant communication and send out all buildings memos/notices

  • Support property management in tenant move-ins/out’s

  • Manage vendor access to building facilities and tenant spaces

  • Work with service providers to assist in maintaining building standards

  • Coordinate Tenant events

Finance / Accounting:

  • Accounts Receivable

  • Maintain and manage building work order system

  • Process tenant monthly recurring billings

  • Accounts Payable

  • Code invoices

  • Answer vendor payment inquires

  • File, maintain and organize all vendor records and vendor related communication

Administration:

  • General administrative duties

  • Property office telephone reception

  • Address mail

  • Maintain all building management files

  • Generate monthly recurring billing statements and enter tenant billings

To succeed in this role, you have:

  • Must possess a college degree.

  • MS Office applications including Word, Excel, Adobe and Outlook.

  • Ability to manage priorities under pressure with careful attention to detail.

  • Individual should possess a positive disposition with a flexible demeanor to handle multiple tasks and personalities.

  • Individual should be a creative self-starter with minimal task management.

  • Proficiency in adapting to new computer programs.

  • Strong customer service skills.

Primary location: Boston, MA

Primary Location Base Pay Range: $50,000.00 - $60,000.00

#IDOPGI

#LI-Hybrid

The annualized base salary ranges for the primary location and any additional locations are listed below. The base salary that is ultimately offered to the successful candidate will consider a wide array of factors including but not limited to the individual’s skill set. 

Primary location: Massachusetts

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.

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OMERS

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