Regional Ops Mgr

Are you seeking an opportunity that makes a difference? Are you passionate about leading teams/people? Do you want to have an impact on improving health and people’s lives?

If your answer is “yes”, then we invite you to become a Regional Operations Manager with LabCorp!

LabCorp is seeking a result driven Regional Operations Manager to oversee the pick-up/delivery service of test samples, supplies and reports within a designated geographic area. Additionally, the role oversees specimen processing and data entry as well as customer service within the North Georgia Market. In this position, you will work in a fast paced, customer focused and challenging environment, and will part of our overall mission at LabCorp of Improving Health and Improving Lives.

Geography Covered: North Georgia – Atlanta, Alpharetta, Augusta, Carrollton, Marietta and surrounding areas to the North Georgia border. – Office based in Tucker, Georgia.

Expected Job Requirements:

· High school diploma or equivalent required, Bachelor's degree strongly preferred

· Previous experience as an operations manager managing several direct reports

· Minimum 6 years of relevant job experience

· Ability to problem solve and provide solutions under minimal supervision

· Strong leadership skills and proven ability to manage, motivate and mentor a team

· Ability to communicate professionally and effectively with internal and external customers

· Excellent verbal and written communication skills

· High level of attention to detail with strong organizational skills

· Comfortable making decisions in a changing environment

· Valid driver’s license and good driving record

· Proficient with MS Office programs

Job Duties/Responsibilities: 

·        Oversee daily operations, managing budgets, and setting performance objectives.

·        Achieve business goals and revenue targets.

·        Recruit and train of team members, support the general manager as well as conduct performance appraisals.

·        Provide coaching and mentoring to supervisory staff.

·        Manage internal and external stakeholder relations.

·        Ensure all policies and procedures are updated and implemented in each territory in compliance with state and federal regulations and company guideline.

·        Ensure company standards and procedures are followed/

·        Plan, evaluate, and optimize operations to be efficient and cost-effective.

·        Monitor monthly productivity and report any deviations as necessary.

·        Resolve any client related matters or customer complaints appropriately.

·        Ensure productivity, efficiency and inventory levels are being properly maintained. 

·        Complete regular and timely financial analyses for all department related positions

·        Prepare and present monthly, quarterly, and annual statements, analyses, and reports of operations and finances.

·        Report any performance, compliance or staffing related issues and work with the appropriate departments toward resolution.

·        Perform operational duties such as payroll and monthly schedules.

·        Manage costs effectively by minimizing employee turnover and controlling overtime costs.

·        Prepare specimens when needed.

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