Sr. Director, Agentic Commerce Strategy

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Job Description

Team Summary:

The Visa Acceptance Solutions Product Team is a globally distributed, innovation-driven organization responsible for designing, developing, and scaling Visa’s modular payment platform across diverse verticals and geographies. The team leads strategic initiatives such as agentic commerce, unified checkout, tokenization, and alternative payments, collaborating with product, engineering, marketing, sales, and regional partners to drive the future of digital commerce.

What a Senior Director, Agent Commerce Acceptance Strategy does at Visa:

• Lead the strategy, roadmap, and execution plan for the Agentic Commerce initiative within Visa Acceptance Solutions, shaping the future of autonomous, AI-driven commerce acceptance.

• Own the end-to-end product lifecycle: requirements gathering, solution design, stakeholder alignment, and go-to-market execution for agentic commerce capabilities.

• Interface with product, engineering, marketing, sales, and regional solutions teams to ensure seamless integration and market adoption of agentic commerce solutions.

• Develop and champion agentic commerce narratives for merchants, acquirers, and partners, clarifying value propositions and driving adoption across regions.

• Define and implement scalable, network-agnostic agentic acceptance solutions, leveraging Visa’s strengths in tokenization, digital identity, fraud management, and dispute resolution.

• Drive partnership and co-innovation efforts with leading AI platforms, technology providers, and ecosystem partners (e.g., OpenAI, Microsoft, AWS, Stripe) to accelerate agentic commerce enablement.

• Oversee the development of dashboards, reporting tools, and enablement resources for internal and external stakeholders, supporting onboarding, integration, and performance monitoring.

• Champion compliance, security, and trust-led differentiation in agentic commerce, embedding Visa’s standards and governance into new transaction types and protocols.

• Lead cross-functional teams to deliver bundled agentic product offerings, pilot programs, and production deployments with enterprise clients and ISVs.

Why this is important to Visa:

This role is pivotal in shaping Visa’s leadership in agentic commerce—a transformative shift where AI agents autonomously transact on behalf of users and businesses. By driving best-in-class agentic acceptance strategies, you will enable Visa to unlock new growth opportunities, accelerate digital transformation, and serve merchants, acquirers, and partners globally. Your work will directly impact Visa’s ability to deliver secure, scalable, and innovative commerce experiences in a rapidly evolving ecosystem.

Projects you will be a part of:

Rolling out the Agentic Commerce initiative and bundled agentic product offerings. Driving pilot programs and production deployments with enterprise clients and ISVs. Leading go-to-market activities, partnership engagements, and cross-functional enablement efforts.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Locations: Austin, TX and Bellevue, WA

Qualifications

Basic Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications:

• 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD in Computer Science, Engineering, Business, or related field with 9+ years of experience
• Proven experience in product management, strategy, or business development in payments, fintech, or merchant services.
• Understanding of agentic commerce, AI-driven platforms, Model Context Protocol and Large Language Models.
• Understanding of digital payments ecosystems.
• Experience designing and launching complex products at scale, with a track record of cross-functional leadership and stakeholder management.
• Strong ana