Technical Product Manager - Remote

Company Description

PayNearMe develops award-winning technology to facilitate the end-to-end customer payment experience, making it easy for businesses to manage and accept payments. The company enables more ways to pay by offering all major payment types and channels in a single platform. PayNearMe is the technology company that’s changing how payments are made.

We are a diverse and collaborative company that loves to delight its customers (clients, consumers, etc.) with simple, useful and practical product/service offerings. PayNearMe has over 200 employees, closed a $45M Series D round in June 2023, and is processing over $1B in payments monthly. We’re headquartered in Silicon Valley with our employees distributed all across the US. Help us reimagine payments!

We’re looking to add a dynamic Technical Product Manager to our PayNearMe team, reporting to the Senior Director of Product Management. Help us reimagine payments!

Role Overview:

The Technical Product Manager – Payment Solutions will play a critical role in shaping the future of our payment platforms, focusing on executing our product strategy through the integrations and management across our payment systems. This role demands a profound understanding of the payments ecosystem, particularly in bill payment processes and technologies, with a specialized emphasis on settlement, reconciliation and money movement. The ideal candidate will possess a unique blend of technical expertise, payments experience, and product management skills to drive the development and optimization of our payment solutions.

Job Description

• Drive the strategy and development for money movement solutions, with a focus on backend settlement and reconciliation solutions, emphasizing robust and scalable architectures
• Lead the end-to-end management of backend technical processes, including design, implementation and documentation
• Act as a subject matter expert (SME) for all technical aspects of payment channels, focusing on services, API-based integrations, and other technologies used to optimize money flow across systems
• Collaborate with engineering teams to deliver detailed technical product requirements, owning the backlog, and ensure must have features are released to support the business
• Work closely with cross-functional teams to develop product enhancements that meet both business goals and customer needs, with a keen focus accounting scalability
• Partner with internal stakeholders to understand the team’s needs, and then translate the requirements into technical requirements for engineering teams
• Define and analyze KPIs specific to performance, reliability, and usage to inform strategic decisions and product improvements
• Engage with external developers, customers, and partners to gather feedback and requirements that influence the development roadmap
• Ensure the creation of top-tier documentation and developer portals that facilitate easy integration and foster a vibrant developer community.

Qualifications

• Minimum of 5 years of experience in technical product management, with a significant focus on services, API, and other technical systems
• Deep knowledge of payment processing mechanisms (e.g., PayPal/Venmo, ACH, Cash/Retailers network, and card processing) and the technical challenges associated with their integrations
• Strong technical, analytical, and problem-solving skills, with demonstrated ability to leverage data in making informed product decisions
• Exceptional communication and leadership capabilities, with experience guiding development teams and managing cross-functional stakeholder relationships
• Must be detail-oriented, with a commitment to high-quality product documentation and the enhancement of the developer experience
• Agile practitioner with working knowledge of JIRA and Confluence

Additional Information

Benefits

• Base salary per year (paid semi-monthly)
• Fast- paced and professional work culture
• Stock options with standard startup vesting - 1 year cliff; 4 years total
• $50 monthly communication expense stipend to go towards your phone/internet bill
• $250 stipend to enhance your WFH setup
• Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200)
• Premium medical benefits including vision and dental (100% coverage for employees)
• Company-sponsored life and disability insurance
• Paid parental bonding leave
• Paid sick leave, jury duty, bereavement
• 401k plan
• Flexible Time Off (our team members typically take off ~3-4 weeks per year)
• Volunteer Time Off
• 13 scheduled holidays
• 2x / year in-person team meet-ups (2-3 days, company paid)

Salary Range: $160,000-1