Business Systems Analyst - Remote

Company Description

At PayNearMe, we’re on a mission to make paying and getting paid as simple as possible. We build innovative technology that transforms the way businesses and their customers experience payments. Our industry-leading platform, PayXM™, is the first of its kind—designed to manage the entire payment experience from start to finish. Every click, swipe or tap is seamless, fast and secure, helping non-commerce businesses boost customer satisfaction, accelerate payments, and reduce costs.

Our single platform handles it all: cards, ACH, digital wallets such as PayPal, Venmo, Cash App Pay, Apple Pay and Google Pay, and even cash at more than 62,000 retail locations nationwide. Today, thousands of businesses across consumer lending, iGaming and online sports betting, property management, and tolling trust PayNearMe to deliver a payment experience that drives real results.

In September 2025, we raised a $50 million Series E funding round to accelerate our growth. 

We’re a team of 200+ employees across 41 states, headquartered in Silicon Valley with satellite offices in Dallas, TX and Holmdel, NJ.

Join us and be part of a team that’s shaping the future of payments—one experience at a time.

Job Description

We are seeking a highly skilled Business Systems Analyst with extensive experience in Revenue Operations to join our team. This role will play a critical part in bridging business needs with technology solutions, focusing on optimizing processes, evaluating tools, and ensuring seamless integration with Salesforce and other core platforms. The ideal candidate will be adept at gathering business requirements, evaluating third-party solutions, and leading the deployment of systems that drive efficiency and automation across the organization.

Responsibilities

• Partner with revenue operations, sales, marketing, finance, and client success teams to analyze business processes and identify areas for automation or improvement.
• Serve as a liaison between business stakeholders and technical teams, translating functional requirements into system specifications.
• Lead the evaluation, selection, and implementation of third-party systems to enhance and automate revenue operations processes.
• Manage, execute, and optimize Salesforce integrations with other business-critical tools (e.g., CPQ, marketing automation, client success platforms, billing systems).
• Develop business cases and ROI analyses for proposed systems and process improvements.
• Ensure that system changes are implemented effectively, including testing, training, documentation, and adoption support.
• Provide ongoing support and maintenance for existing systems, ensuring alignment with evolving business needs.
• Stay up to date with emerging tools and best practices in Revenue Operations technology and recommend opportunities for innovation.

Qualifications

• 5+ years of experience as a Business Systems Analyst, Systems Consultant, or similar role, preferably within Revenue Operations or Sales/Client Success technology environments.
• Deep expertise in Salesforce (administration, integration, and optimization).
• Strong knowledge of Revenue Operations processes including sales, marketing, and client lifecycle workflows.
• Development experience with API interface tools such as Zapier, Mulesoft, Workato, or similar is preferred. 
• Proven ability to evaluate, select, and deploy third-party SaaS tools that integrate with Salesforce and improve operational efficiency.
• Excellent stakeholder management skills, with experience gathering requirements from business leads and translating them into actionable system specifications.
• Strong analytical and problem-solving skills, with the ability to think strategically and execute tactically.
• Experience with project management methodologies (Agile, Scrum, or similar) is a plus.
• Experience in fintech, banking, or other financial services sectors is a plus.
• Bachelor’s degree in Business, Information Systems, or a related field

Additional Information

Benefits

• Base salary per year (paid semi-monthly)
• Fast- paced and professional work culture
• Stock options with standard startup vesting - 1 year cliff; 4 years total
• $50 monthly communication expense stipend to go towards your phone/internet bill
• $250 stipend to enhance your WFH setup
• Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200)
• Premium medical benefits including vision and dental (100% coverage for employees)
• Company-sponsored life and disability insurance
• Paid parental bonding leave
• Paid sick leave, jury duty, bereavement
• 401k plan
• Flexible Time Off (our team members typicall