Control Assessment and Testing Leader – C13/VP (Hybrid)

Job Description

Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks.

This position reports to the Enterprise Branch & Legacy Franchises Controls Testing Head, within the USPB-Wealth-Common Control Testing Utility; and is an execution-oriented individual contributor position accountable for end-to-end Legacy Franchises controls assessment, monitoring and testing – i.e., operational controls performance assurance/testing – which includes design, execution, results reporting, and insight sharing related to the above scope of controls assessment, monitoring and testing.

The Legacy Franchises Controls Testing leader is a subject matter expert on overall controls assessment, with an excellent level of understanding of control testing and who closely follows latest trends in controls testing and adapts them for application within their own job and covered businesses and functions.

Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, particularly colleagues in other areas and occasional external customers. Accountable for significant controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy.

Responsibilities: 

• Support for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
• Conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
• Help review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
• Supports the Enterprise Branch & Legacy Franchises Controls Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing transitions, dispositioning exceptions, and developing insights.
• Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
• Owns significant portions of control testing design activity, which includes writing control testing tool descriptions, and completing control testing and QUEST setup.
• Support reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders
• Stay up-to-date with the latest quality assurance testing tools and strategies
• Have a good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk
• Management
• Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
• Participate in the review and challenge process, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution. 
• Support to ensure that risk and control responsibilities and accountabilities are embedded within Central Testing Utility
•  Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures. 
• Identify any monitoring breaks and suggest enhancements
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualifications: 

• Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial