International Infrastructure Operations Manager (Starlink)

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

INTERNATIONAL INFRASTRUCTURE OPERATIONS MANAGER (STARLINK)

The Infrastructure Operations team manages the world’s largest network of antenna ground stations. Starlink’s ground stations, or gateways, are key to helping connect the unconnected around the world. In this role, you will manage a network of international suppliers and, along with your engineering partner, you will identify, build, and operate Starlink’s gateways at scale. As our footprint expands, you will be faced with challenges in supplier management, local regulations, costs, speed to activation, service levels, and reliability. Individuals in this role must be creative, fast problem solvers and ready to take on challenges outside of their comfort zone. Your goal is to use strong negotiation, execution, creative, and analytical skills to reduce delivery timelines and bring sites online quickly so Starlink can provide reliable service to customers all around the world!

RESPONSIBILITIES:

• Source and establish the regional and global supplier partnerships needed to acquire, build, expand, and successfully operate Starlink’s ground infrastructure in a given market
• Develop the local business, cultural, and regulatory expertise needed to unlock capacity in a region, establish new gateways, and facilitate ongoing operations.
• Execute agreements and develop the commercial strategies and partnerships with key suppliers that address the near-term needs of our network today, and also allows Starlink to scale quickly
• Assess and improve the health of our current network through analysis of operational data and performance metrics, and ensure optimal performance of every new gateway we build
• Partner with site engineers, reliability engineers, network engineers, legal, billing and payments, finance, licensing and regulatory, design teams and more to drive decision making that produces the best outcomes for the Starlink business

BASIC QUALIFICATIONS:

• Advanced degree and 3+ years of experience working in one or more of the following; or bachelor’s degree and 5+ years of experience working in one or more of the following; or 9+ years of experience working in one or more of the following:
  • Engineering
  • Purchasing
  • Contract negotiation
  • Material or production planning
  • Operations or supply chain management
  • Material cost control
  • Master production scheduling

PREFERRED SKILLS AND EXPERIENCE:

• Experience working internationally or with international suppliers
• Self-starting, able to identify areas for improvement with minimal direction
• Ability to tackle complex and ambiguous problems, shepherd the right resources, and drive to quantifiable results
• Able to adapt and build processes that can flex to changing requirements and strategy
• Exceptional written and verbal communication skills and ability to articulate challenging topics to executive audiences
• External supplier management, contracting, and negotiation experience
• Development experience in Python, C# or other object-oriented language
• Experience or interest in data analysis, data visualization, and/or financial analysis
• Demonstrates commitment to SpaceX’s goals of reusability, renewability, and sustainability

ADDITIONAL REQUIREMENTS:

• Willingness to travel up to 25%
• Willingness to work extended hours and/or weekends when needed to meet critical deadlines

COMPENSATION AND BENEFITS:

Pay range:          

Sourcing Manager/Senior: $110,000.00 - $145,000.00/per year                  

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or