Sr Poker Dealer

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

 

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

 

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

 

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

 

WE LOVE OUR WORK.

SUMMARY The Poker Senior Dealer is a dual-rate position acting as a Dealer or fulfilling the regulatory required duties of a supervisor (assistant pit) and is responsible for dealing and conducting table game/poker play while providing and maintaining an atmosphere of professionalism and integrity within the game. As the Poker Senior Dealer, you will be responsible for ensuring gaming activity in your assigned table area is being conducted in accordance with all established rules and regulations while maintaining acceptable game pace and security to minimize potential theft. As part of your Dealer responsibilities you will be required to provide customer service to all guests assuring that their experience is enjoyable and memorable as a means of promoting return visits by the guest. This position is responsible for directly monitoring casino gaming activity in accordance with all applicable rules and regulations in order to assist in reaching profitability, guest satisfaction, and workforce strength and compliance goals.  Provides encouragement, sets high expectations, and sets proud and positive examples necessary to ensure a fun, exciting and professional working environment for our staff and a pleasant and entertaining experience for our guests.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned when performing the duties of a senior dealer

 

Poker Senior Dealer may only work in the capacity of a Dealer or fulfill the regulatory required duties of a supervisor (assistant pit).

When acting as a Dealer this position will report to another Senior Table Games Dealer or Assistant Pit Manager and:

 

• Provides accurate and efficient dealing at assigned Poker games. Follows game procedures when dealing Poker and/or any other form or variation of table games.
• Provides prompt, courteous and accurate dealing at assigned table(s).
• Adheres to all company and departmental policies and procedures.
• Comply with all Pennsylvania State Gaming Control Board regulations as it relates to this position.
• Performs accurate chip and cash transactions.
• Receives wagers from customers and pays the appropriate game outcomes.
• Maintains game security and always protects company assets.
• Assists customers in understanding the rules and ensures adherence to established policies and procedures.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Keep well informed of all corporate, property and department promotions and events.
• Performs all other related and compatible duties as assigned.
• Poker Dealer keeps all accrued tips/gratuities.

 

When acting as a Dealer this position will not fulfill any duties of a supervisor (assistant pit) responsibilities.  A Poker Senior Dealer may not be assigned to work as both a Dealer and fulfill the duties of a supervisor (assistant pit) within the same pit during the same shift and may only switch from a Dealer to supervisor or supervisor to Dealer once per shift. 

When performing the regulatory required duties of a supervisor (assistant pit), this position reports to a Casino Operations Assistant Shift Manager or above and:

 

• Perform all job duties in a safe and responsible manner.
• Provides leadership in the gaming operation areas.
• Protect the integrity of all poker games.
• Enforces company, departmental policies and procedures and complies with all Federal, State and PGCB regulations in acc