Senior Coordinator, Human Resources Operations (Hybrid)

Company Description

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60+ retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things, and believe that every new day brings opportunities for growth. 

Job Description

In a time of unprecedented expansion, we are seeking a Senior Coordinator of Human Resources Operations to join our team. The primary responsibility of this role is to help ensure Lakeshore is meeting all federal, state and local employment policies and compliance regulations. The position will involve assisting with employment and off-boarding processes for all exits—including generating all paperwork and processing terminations. The role also will require administering COVID protocols, including required reporting, employee interactions and tracking. The ideal candidate is organized, adept at juggling multiple projects and has terrific communication skills. Applicants should also have a strong work ethic and a team-player mentality. And we’re here to help you succeed—in 2022 Lakeshore earned its Great Place to Work® Certification™ and is proud to put its associates first. 

A day in the office looks like this: 

• Administering Sexual Harassment Prevention processes, including data management and tracking 
• Serving as the HireRight Software Operator for all background checks, including managing users and troubleshooting issues with teams across departments 
• Working to create and document processes and procedures, with regular evaluation ensuring efficiency 
• Acting as backup to peers on the HR Ops team, such as by assisting with pre-employment and onboarding processes, monitoring that required onboarding paperwork is processed in a timely manner, administering background checks and reporting/responding to any issues 

Qualifications

Got the skills and experience? Here’s what we’re looking for:

• Bachelor’s degree strongly preferred
• 4 years of administrative or clerical experience 
• 2+ years of HR or operations experience preferred; Lakeshore experience a plus 
• Top-notch written and verbal communication skills with proficiency in Microsoft Excel, Word and Outlook 
• Ability to juggle multiple projects with accuracy and attention to detail 
• Strong sense of urgency and exceptional customer service skills 
• Excellent administrative and organizational skills 

Additional Information

And here’s our end of the bargain! 

• Hourly: $24-$29 with an annual bonus of up to 10%
• Excellent medical/dental and vision coverage—EPO, PPO and HSA
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest
• On-site preschool for our employees’ children
• On-site employee gym for all levels/fitness needs
• Generous employee discount on products that make you smarter
• Casual dress…and we really mean it

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.

We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you. 
 
To learn more about Lakeshore, visit www.lakeshorelearning.com/careers 
 
Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family