Ticket Checker - Winter 25.26 Seasonal - Full/Part Time

Seasonal (Seasonal)

Steamboat- Ski Town, U.S.A. ®  is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities. 

BESIDES WORKING SOMEWHERE AWESOME, WHAT’S IN IT FOR YOU?

• Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees*
• Discounted skiing and riding for friends and family of eligible employees*
• Vacation and Sick Time policies for eligible employees* to rest, relax and recharge
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
• Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
• 401(k) plan with generous company match
• Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
• Paid parental leave of up to 6 weeks for eligible employees*
• Free regional bus pass 

*Click HERE for more information on our employee benefits! 

For information on Steamboat Ski & Resort Corporation’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at https://www.steamboat.com/doinggood.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

POSITION SUMMARY

Come work and play in the mountains by joining the Lift Operations team.

As a Ticket Checker you will play an essential role to the overall operations of Steamboat Ski & Resort Corporation. Our team works primarily in the lift lines and mazes greeting guests and ensuring their pass or ticket works correctly. This is a unique role at the resort not only providing a fun, welcoming atmosphere for our guests but also ensuring our products integrity by validating passes or tickets every ride.

ESSENTIAL DUTIES

• Provide excellent Guest service

• Greeting, welcoming, and providing information to our guests (verbally, message boards, conditions, etc.)

• Validate Ticket or pass for each rider

• Refuse transportation to individuals without tickets or intoxicated

• Responsible for proper; care, operation, and storage of ticket gates, tablets, scanners, etc. (assigned daily)

• Perform timely and effective ticket resolution

• Courteously handle situations related to ticket issues

• Responsible for; building, maintaining, and tearing down mazes as needed

• Monitors traffic flow in lift lines and provides direction and crowd control as needed

• Comprehensive knowledge of pass and ticket products, special mountain events, and other resort information

• Other duties as assigned

REQUIRED QUALIFICATIONS

• 2 years of previous work history/education required

• Manage conflicts and difficult situations in a busy environment

• The ability to complete snow grooming, much like landscaping, with lots of raking and shoveling

• Interact and maintain positive relationships with guests, co-workers, and management consistent with Steamboat Ski & Resort Corporation’s Service Excellence standards

• Compliance with all company policies, safety, and procedures as well as any regulatory requirements

EDUCATION REQUIREMENTS

• High