Benefits:

• Employee discounts
• Training & development
• Wellness resources

Benefits & Perks

• Competitive hourly pay + uncapped commission
• Free Core Services (Cryotherapy, Red Light, Compression, Infrared Sauna)
• Heavily discounted Medical and Esthetic services
• Flexible schedules
• Education-rich, wellness-focused environment

Job Summary

We’re searching for a proactive, sales-driven wellness professional who thrives in a med spa, fitness, or membership-based environment. As a Wellness Sales Associate, you are the heartbeat of the studio—responsible for driving membership conversions, expertly educating clients on all services, and keeping the studio running at a high standard.

This role requires strong communication, confidence in recommending memberships, and comfort making outbound lead calls to book services and fill the schedule. You will play a key role in pre-booking clients, maximizing utilization, and ensuring every guest has a clear wellness plan.

Key Responsibilities

Sales, Lead Conversion & Membership Growth

• Make outbound calls daily to warm leads, inquiries, and past clients with the goal of booking appointments and converting interest into memberships.
  
  
• Use open-ended discovery questions to understand client goals and confidently recommend the best membership or package.
  
  
• Present membership options first, then packages, before moving to single services—based on client goals and long-term outcomes.
  
  
• Consistently drive membership closes, Core service utilization, and upgrade opportunities.
  
  
• Maintain accurate lead tracking, notes, and follow-ups in the CRM system.
  
  

Client Scheduling, Pre-Booking & Appointment Management

• Pre-book clients into recurring appointments, supporting consistent usage and better wellness outcomes.
  
  
• Help fill the schedule by identifying openings and proactively booking clients into those gaps.
  
  
• Confirm upcoming appointments, follow up on missed bookings, and support rebooking efforts.
  
  
• Assist with high-volume scheduling, rescheduling, and booking coordination across services.
  
  

Expert Service Knowledge (Non-Negotiable)

• Become an expert on every service—Core, Medical, and Esthetics.
  
  
• Explain service benefits, safety considerations, pairing recommendations, and usage frequency with confidence.
  
  
• Refer clients appropriately to our Medical or Esthetic teams for advanced services.
  
  

Client Experience & Studio Operations

• Greet clients and create a welcoming, professional, wellness-focused experience from start to finish.
  
  
• Onboard new clients through medical waivers, intake forms, and POS profile creation.
  
  
• Conduct engaging studio tours that highlight our offerings and membership value.
  
  
• Maintain a clean, safe, organized environment—including laundry, service room resets, sanitization, and overall studio upkeep.
  
  
• Complete opening and closing procedures.
  
  
• Support team culture by modeling positivity, effort, and alignment with Restore’s mission.
  
  
• Perform additional tasks as needed to support studio operations.
  
  

Qualifications

Required

• 1+ years of sales-focused customer service in wellness, med spa, fitness, tanning, or membership environments
  
  
• Comfortable making outbound calls and confidently asking for the booking
  
  
• Strong consultative sales skills: open-ended questions, needs-based recommendations, and confident membership presentation
  
  
• High initiative, self-motivation, and time management
  
  
• Ability to maintain composure and professionalism in a fast-paced environment
  
  
• Weekend availability
  
  
• Genuine passion for wellness and helping others improve their health
  
  

Preferred

• Education or background in kinesiology, personal training, esthetics, or health sciences
  
  
• Experience selling memberships or recurring service programs
  
  

Who Thrives in This Role

• Someone who loves a challenge in finding the right solution for clients, not just making a