Senior Director, Strategic Operations

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care. 

By joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

What We’re Looking For:

We’re looking for a strategic problem-solver who thrives at the intersection of analysis, execution, and cross-functional collaboration. Our team plays a critical role in driving organizational effectiveness by leading high-impact initiatives, optimizing business processes, and supporting key decision-making across the company. In this role, you’ll have the opportunity to work closely with senior leadership, shape operational strategy, and deliver measurable results that directly contribute to our long-term success. 

What You Will Do: 

• Lead strategic and operational initiatives: Develop work plans, synthesize data, conduct analyses, and present recommendations to executive leadership to advance organizational goals.
• Optimize business processes: Continuously identify inefficiencies and implement improvements to enhance productivity and streamline operations.
• Identify and pursue growth opportunities: proactively uncover and pursue potential commercial partnership opportunities, including engaging and collaborating with sales and client success teams to convert qualified leads.
• Lead and develop a high-performing team: Oversee all aspects of people leadership, performance management, and team engagement.
• Drive product adoption to support business transformation: Lead initiatives and execute timely tactical plans to accelerate adoption of new products. 
• Manage cross-functional collaboration: Facilitate coordination across teams -including operations, finance, product, and technology—to ensure alignment and seamless execution.
• Leverage data-driven decision making: Conduct business intelligence activities to generate actionable insights that support strategic planning and continuous improvement.
• Oversee projects and change management: Lead high-impact initiatives, oversee operational reviews, manage communications, and support smooth transitions during organizational changes.
• Develop and monitor Key Performance Indicators (KPIs): Establish metrics and use data insights to assess and improve the performance of key initiatives.
• Support additional initiatives as needed: Take on special projects and responsibilities to meet evolving business needs.

What You Need to Succeed:

• Bachelor’s degree in a related field from an accredited institution is required; however, equivalent professional experience may be considered in lieu of a degree.
• 6 years of professional experience in operations, strategy, or business management, preferably within the healthcare, health IT, or risk adjustment industry and prior experience leading a team
• Strong background in finance or business analysis, with demonstrated ability to interpret financial data and link insights to operational decisions.
• Experience with record retrieval processes and/or healthcare operations is highly preferred.
• Expertise in data analysis and business intelligence, including synthesizing complex data into actionable insights to support KPIs and strategic initiatives.
• Track record as a change champion, driving innovation, continuous improvement, and successful execution of process or organizational changes.
• Proficient in project and change management, with strong problem-solving and decision-making skills.
• Exceptional organizational, analytical, and interpersonal skills, with a collaborative management style and ability to thrive in a fast-paced, team-oriented environment.
• Willingness to work flexible hours, including outside of standard business hours as needed, and travel up to 15%.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters bel