Business Integration Lead (Hybrid)

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

 This position will play a critical role in facilitating the integration of acquired companies into our organization. This position will be responsible for leading the requirements gathering process, coordinating with cross-functional teams, and ensuring the successful migration of business applications and data during acquisitions.

Responsibilities:

• Requirements Gathering and Analysis:
  • Lead requirements gathering sessions with stakeholders from target companies and internal teams.
  • Analyze business processes, applications, and data requirements to identify integration needs.
  • Document detailed functional and technical requirements for system migrations and integrations.
• Project Coordination and Planning:
  • Collaborate with IT, System Owners and BPM to develop integration plans and timelines.
  • Coordinate and manage integration project activities across multiple departments and teams.
  • Facilitate effective communication and knowledge transfer to internal teams.
• Process Optimization:
  • Identify and recommend technical process changes required to accommodate new users and companies within existing systems.
  • Work closely with business analysts and process owners to streamline and optimize integrated processes.
  • Ensure alignment between integrated processes and organizational goals and strategies.
• Stakeholder Management and Communication:
  • Maintain open communication channels with stakeholders from both the acquired companies and internal teams.
  • Provide regular status updates and manage expectations throughout the integration lifecycle.
• Risk Management and Issue Resolution:
  • Identify potential risks and challenges related to system migrations and process changes.
  • Develop and implement risk mitigation strategies to ensure successful integrations.
  • Troubleshoot and resolve issues that arise during the integration process.
  • Create repeatable playbooks for how to approach and deliver successful migrations.

Minimum Requirements:

• Bachelor's degree in Business Administration, Information Systems, or a related field.
• Minimum of 5 years' experience in business integration, system migrations, or related roles.
• Familiarity with Business Applications such as Salesforce, Workday and Netsuite
• Strong understanding of business processes, applications, and data management principles.
• Excellent project management, communication, and interpersonal skills.
• Ability to effectively coordinate and manage cross-functional teams.
• Analytical and problem-solving skills with a detail-oriented mindset.
• Knowledge of relevant industry standards and best practices.

Our Fantastic Benefits

We offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits, visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental d