Business Analyst - SAP Web Integration

Overview

You're an SAP enthusiast with a deep understanding of SAP and a desire to work in a collaborative environment where the standards are high and the partnerships are strong. We invite you to apply and discover a career designed to be different.

 

Room & Board has an excellent opportunity for a Business Analyst (SAP Web Integration) on our business systems team reporting to the Director of Business Systems. In this newly created role, you will work closely with the business systems team on SAP strategy and execution. Your focus on web integration brings great visibility supporting our ecommerce site. The role will involve working with the Director of Web Experience, web development teams (Project Manager, Technical Product Owners), and our retail and delivery leadership gaining valuable insights and experience that empower you to deliver impactful solutions for the organization while simultaneously advancing your skill set. You’ll join a talented team (12±) of BAs, in-house developers and project managers who are experts in leveraging SAP and other business applications to ensure we have the best solutions in place for our business.

 

Location:

4600 Olson Memorial Highway

Golden Valley, MN 55422

Please note: This role is hybrid with a minimum of 3 days in the office. Not accepting applications from remote applicants.

 

You will share your talents as a Business Anayst (SAP Web Integration) in the following ways:

• Serve as the primary liaison between the SAP, Web and the Retail function to plan and manage small and medium sized projects.
• Collaborate with the web development and web experience team to help facilitate clear requirements to provide guidance on SAP integration and backend processes. These systems include Internal Point of Sale (with integration to SAP), Salesforce Marketing Cloud and Insightly (CRM).
• Manage vendor relationships to set clear expectations and outcomes within an established budget.
• Participate in all aspects of the application lifecycle including gathering requirements, creating design specifications, testing and end-user education.
• Manage resolution of assigned production support incidents including researching, tracking, and reporting.
• Work collaboratively with peers and partners to prioritize work, produce deliverables, manage schedules and objectively facilitate escalations.
• Collaborate with peers to develop and maintain internal processes, procedures, and documentation.

You will bring the following experiences & qualifications as a Business Anayst (SAP Web Integration) :

• You exemplify our Staff Member Attributes – Inclusive, Authentic, Work Ethic, Collaborative and Curious.
• 5+ years of experience working as a business analyst in SAP Sales and Distribution with strong knowledge of integration points between external systems.
• Desire to learn and support other retail/web applications (CRM, SFMC, and POS).
• Experience in testing methodologies and procedures.
• Experience working closely with Web Development, UX, QA teams.
• Experience working within an Agile development framework using Atlassian JIRA strongly desired.
• Experience with business process mapping.
• Understanding of the impact of system changes on the user experience.
• Strong relationship-building, collaboration, and problem-solving skills.
• A curious learner who stays abreast of technology and industry best-practices.
• Strong written and verbal communication skills including presentation and meeting facilitation.
• Permanent authorization to work in the United States without corporate sponsorships.

What you’ll find working here as a Business Anayst (SAP Web Integration) :

• Salary: $100,000.00 - $120,000.00 / yr.
• Continuous Improvement. We continually evaluate newer technology and empower our analysts to participate in product analysis and selection. Instead of following a strict playbook, we encourage our technology teams to adopt flexible processes that drive innovation and ongoing enhancement.
• Creativity in our work. We’re given the latitude to solve in a creative way and do our best.
• Commitment to Quality: Rather than resorting to quick fixes to meet deadlines, we set timelines that reflect the necessary effort to achieve high-quality results.
• Collaborative Teamwork. Our technology team is entirely in-house, with no offshoring or third-party outsourcing. We operate within a flat structure, free from rigid hierarchies, allowing us the flexibility to