Assistant Construction Manager

Tricon Residential is an owner and operator of a growing portfolio of more than 38,000 single-family rental homes in the U.S. Sun Belt and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon’s culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage. At Tricon, we imagine a world where housing unlocks life’s potential. For more information, visit Tricon Residential. 

Job Description

The Assistant Manager, Construction, plays a key role in overseeing all renovation, turn, and construction resources. This role ensures proper workflow and quality control while embodying Tricon’s core values. This role manages team attendance, time sheets, inventory, and vehicle maintenance, and oversee in-house technicians, superintendents and external vendors. Additionally, the role mentors team members, conducts scope validations, and ensures adherence to service standards and corporate processes.

This role will be based in either Baltimore or Washington D.C. but candidates may at times need to travel to our Philadelphia market.

Essential Duties and Responsibilities include the following but are not limited to the job specifications contained herein.  Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.

• Act as a training and quality control resource, ensuring proper workflow for all renovation, turn, and construction resources

• Set the bar for acting with integrity and demonstrating support for Tricon core values

• Manage day-to-day activity of Superintendents and Project Coordinators to include, but not limited to: Attendance (including vacation and sick time coverage); Time sheet review and approval; Inventory replenishment for trucks; and Vehicle care and maintenance

• Maintain oversight (for quality, spend, and/or completion) of all work performed by in-house construction technicians and external vendors

• Anticipate, advise leadership, and recommend solutions for all potential issues, schedule conflicts, or delays

• Conduct weekly team meetings to communicate project updates, completion, or changes

• Mentor, teach, and inspire team members by establishing expectations, actively communicating, and providing one-on-one interaction and training as needed.

• Demonstrate and maintain professional relationships with internal team members, direct reports, leadership, and vendors

• Close out of minor turn, major turn, and rehabilitation projects ensuring that all projects meet Tricon quality standards

• Conduct scope validation checks for larger, more in-depth renovation projects

• Assist with the implementation of corporate processes, training, and enforcement of policy

• Adhere to and manage team to standards of service and work procedures

• Effectively set and manage to deadlines and KPI goals

• Actively participate in bi-weekly Construction KPI meetings

• Oversee the scope of work project plans for rehabilitation projects

• Oversee and manage (to budget and timeline) all turn work

• Ensure construction department objectives and key metrics are met

• Communicate with team members to support the development of short and long-range goals

• Proactively and courteously communicate with existing and future residents

Qualifications:

• Take ownership of work product and ensure delivery within tight deadlines

• Excellent communication skills both written and verbal

• Proven experience working well under pressure and self-managing

• Ability to adapt and anticipate change

• Proficiency with MS Office with a focus on Excel (specifically for basic accounting and math)

• Prior