Jobs and Careers
CA
Table Games Dual Rate Supervisor and Dealer
Caesars EntertainmentUnited Statesfull_timeVerifiedPosted 21 Jun 2024
About the role
ESSENTIAL JOB FUNCTIONS:
- Perform the act of dealing cards and/or dice for specific games which includes shuffling, dealing, and retrieving playing cards, retrieving dice with stick and manual spinning of wheel games.
- As Supervisor, verifies the operation and conduct of designated game areas. Ensures games are dealt to the customer reflecting a high degree of proficiency and to the pace of the customer.
- Reports significant cash and cheque transactions.
- Verifies issuance of credit after all necessary signatures are confirmed.
- Tracks essential play and relays all pertinent information to immediate Supervisor.
- Acts as role model and motivates subordinates to provide superior level of customer service to the guests.
- Handles guests concerns quickly and efficiently within scope of authority.
- Verbally informs Supervisor, as well as Surveillance of unnatural or irregular play and disputes on game.
- Knows and abides by Virginia Lottery Regulations, internal controls approved by Virginia Lottery and company policies and procedures.
- Responsible for game protection and game control.
- Responsible for placing lids on racks.
- Verifies opening and closing table inventory slips.
- Calls out for “no more bets”.
- Exchanges cash or coupons for chips.
- Collects rake, collects commission based on game dealt.
- Pays winning bets, collects losing bets.
- Other job duties as assigned.
QUALIFICATIONS:
- High school diploma or equivalent.
- Proof of experience as a dealer with a licensed casino or completion of an approved training course in card and dice games.
- Well-developed interpersonal skills.
- Must possess excellent math skills and can multi-task. Must enjoy entertaining and communicating with the public.
- Must be able to work a varied schedule including nights, weekends, and holidays.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
- Must be able sit and stand for long periods of time.
- Must be able to maneuver to work inside and continuously maneuver in and around assigned table in the Pit department during entire shift, with regular interval breaks.
- Must be able to respond calmly and handle many customers’ demands in a fast-paced environment. Responds to visual and aural cues. Must be able to memorize game rules and procedures.
- Must be able to perform mathematical computations when determining winners and losers and collecting and paying out bets quickly and accurately.
- Must possess good manual dexterity for quick and accurate handling of chips, cards, and money. Must be able to accurately balance chip bank at the beginning and end of shift.
- Must have excellent vision (including peripheral) to protect the games.
- Must be able to read, verify and sign appropriate documents relating to the game in a small area.
- Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust.
- Must be able to lift 25 pounds.
- The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
- They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
- Caesars Entertainment reserves the right to make changes to the job description whenever necessary.
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