Senior Business Analyst

Company Description

Take a seat on the Xplor Rocketship and join us as Senior Salesforce Business Analyst (Fitness & Wellbeing). 

We are Xplor - the first global platform integrating SaaS, Payments and Commerce Accelerating Technologies to help businesses succeed.

From dropping your kids off at childcare, getting something at home repaired, going to the gym or a fitness studio, to picking up your dry cleaning — our software, payments, and commerce-accelerating technologies help businesses automate operations, save time and effort, overcome obstacles, and form lasting relationships with their customers.

Job Description

The Senior Business Analyst will work with several stakeholders throughout the entire organization to answer the following questions:

1. Where do we grow
2. What market segments are attractive + why
3. What systematic design do we need to drive answers and understanding of the above

This individual will be a critical part of a high-performing and fast-growing team with a strong entrepreneurial mindset.   For the right individual, this role can rapidly grow into an advanced position with more strategic responsibilities, autonomy, and interaction across all levels of the organization

RESPONSIBILITIES

• Work with the project team to gather the business and functional requirements, by scoping, defining, and prioritizing requirements.
• Work with those stakeholders to drive value beyond just system design.  
• Translates conceptual user/business requirements into functional requirements in a clear manner that is comprehensible to CIS/SFDC and overall project team.
• Conducts interviews to gather requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
• Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
• Works with stakeholders and project team to prioritize collected requirements.
• Assists in conducting research on products to meet agreed upon requirements and to support purchasing efforts.
• Participates in the QA of purchased solutions to ensure features and functions have been enabled and optimized. Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
• Develops and utilizes standard templates to write requirements specifications accurately and concisely.
• Communicates changes, enhancements, and modifications of business requirements - verbally or through written documentation - to project managers, sponsors, and other stakeholders so that issues and solutions are understood.

The average base salary pay range for this position is $120,000 to $135,000

Qualifications

• 3+ years of experience working Senior Business Analyst with heavy focus on business analytics to drive business decisions
• Experience with Salesforce including using Salesforce Marketing Cloud and Salesforce Sales Cloud
• Data Migration experience
• Consultative, team player who enjoys being part of a close-knit team while also working independently with direction on individual projects
• Exceptional written and verbal communication skills
• Strong aptitude for learning new systems and processes
• Excellent attention to detail and results oriented
• Persistent, organized and highly motivated
• Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities

Additional Information

What does it mean to work for Xplor?

Our four core values - Make life simple, Build for people, Move with purpose and Create lasting communities - are key to who we are and guide us from how we hire to how we recognise our team members.

Some of the perks of working with us: 

• Unparalleled opportunities to learn and accelerated career development
• A collaborative, team environment with people who truly love what they do
• Unlimited access to Udemy for Business, 10% of your time devoted to growing you and your career, and further support to help you grow
• Access to mental health support
• Fully flexible work arrangements

More about us 

We're the first global platform integrating software, payments and Commerce Accelerating Technologies to help businesses succeed. We offer software solutions for businesses in fast-growing ‘everyday life’ industries: Childcare & Education, Fitness & Wellbeing, Field Services and Personal Services – and a global, cloud-based payments processing platform.

With operations in North America, Australasia, Europe, and the U.K., we serve over 78,000