Facilities Operations Specialist

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You'll Do

• Responsible for managing supplier relationships through Facilities purchasing processes ensuring cost risks are mitigated, and services supporting both the department and the company overall are provided uninterrupted. This role also has responsibilities contributing to the success of Facilities data integrity, ensuring the accuracy of publicly reported environmental information. This position requires adherence to and enforcement of various policies and controls including overseeing department Archer program. Additionally, this position will develop and improve department reporting and resources to enhance risk and cost mitigation activities.

• Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

How You'll Do It

• Understand and apply company data integrity policies to environmental and greenhouse gas data collection process through coordination and execution of data audits, ensuring the high degree of accuracy required for publicly reported information.

• Manage the accuracy and integrity of all information entered into the Ariba system as it relates to Suppliers and services or products procured. Review invoices submitted for accuracy, obtain department approvals and process through Ariba for payment. Mitigate risk by developing reporting on critical invoice payments and collaborating within the department to resolve issues and eliminate possibility of business down time by ensuring payment is made accurately and within payment terms agreed upon for critical services. Serve as department resource for Ariba training and troubleshooting.

• Collaborates both cross-departmentally within Discover and with Suppliers to efficiently identify and solve issues related to Supplier onboarding, purchase orders, invoices and payments.

• Monitor Archer controls, working internally with responsible parties to ensure that tasks are completed on time; develop understanding of Archer processes and system to identify opportunities for improvement

• Oversee and maintain Facilities department resources and reporting through regular collaborative reviews, including cost metric database to mitigate cost risk and improve cost forecasting, critical asset inventory and plans to mitigate risk of business interruption, and supplier contract database to ensure accurate payment terms.

• Actively seek opportunities to streamline process, reduce costs and add value to the organization through review of daily activities, leveraging SharePoint, DLife and Microsoft Teams. Serve as department resource for SharePoint/Teams best practices. Track deadlines and coordinate deliverables for special projects and initiatives.

Qualifications You'll Need

The Basics

• H.S. Diploma or GED

• 4+ years Facilities Management or related

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

• Primarily remain in a stationary position.

• Occasionally move about the work environment to complete the major responsibilities of the job.

• Primarily performed indoors in an office setting.

• Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.

• Ability to communicate verbally.; Ability to communicate in written form.

Bonus Points If You Have

• Associates Facilities Management, Information Technology, Social Sciences

• Bachelors Facilities Management

• 6+ years Facilities Management or related

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.