People Operations Business Partner - Human Resources (HR)

Overview

Career opportunities abound at SOUND! SOUND Behavioral Health is growing, and we are hiring a People Operations Business Partner (HRBP) in Tukwila, WA! Sound is one of King County’s most comprehensive providers of quality mental health and addiction treatment services, supporting our area’s most vulnerable populations. 

 

If you’re someone who loves supporting others and believes in the power of community behavioral health, you’ll fit right in here. We care deeply about our clients and each other, and we make sure every team member knows exactly how much they matter to what we do.

 

The People Operations Business Partner (HRBP) is responsible for providing people operational support to team members, supervisors, and the People Operations team. This position requires high-quality customer service, champions process improvement, and uses advanced knowledge of HR policies, procedures, standards, and legal requirements.

 

The People Operations Business Partner (HRBP) role works with all functions but plays a key role in the day-to-day coordination of People Operations, including Team Member relations, ADA accommodations, and advising on policies. To be successful in your role here at Sound, you should demonstrate compassion, patience, and understanding of our clients and of others. You will need to believe and advocate for inclusion & individuality.

 

Schedule: Full-Time. Typically Monday-Friday. Occasional flexibility to meet the needs of our 24/7 teams. 

Location: Hybrid role, with travel throughout the Greater Seattle and surrounding areas. Primary office is located in Tukwila, WA. 

 

 

We are accepting applications until 5:00pm on December 1. 

 

Responsibilities

ESSENTIAL FUNCTION OF THE POSITION

• Deliver day-to-day assistance, support, and sound consultation and guidance with Team Members and managers in various areas of People Operations (human resources).
• Provide day-to-day People Operations (human resources) support in a union environment.
• Support Team Member relations efforts, addressing concerns, conducting investigations, and promoting positive workplace culture.
• Respond promptly to People Operations’ issues such as Team Member inquiries, complaints, harassment, allegations, or discrimination concerns. Perform internal investigations as appropriate for complaints or concerns that are brought forth.
• Coach and counsel People Managers and Team Members on People Operations policies and procedures, employment laws, and government regulations.
• Analyze trends in Team Member relations to identify root causes and recommend proactive solutions that support engagement, performance, and retention.
• Serves as the first point of contact for general inquiries from team members and management, and responds appropriately, adhering to team member policies and procedures
• Provides strategic partnership and guidance to organizational leaders within the scope of a People Operations role.
• Balance business needs, Team Member experience, and organizational risk to drive thoughtful decision-making.
• Act as ADA Coordinator for internal ADA requests, ensuring timely engagement with members who may need or request accommodation.
• Ensure compliance with federal, state, and local employment laws and company policies.
• Assists with the unemployment claims process, as directed.
• Prepare HR documents, such as employment contracts and disciplinary actions.
• Administer day-to-day People Operations, including maintaining Team Member records and HRIS data.
• Maintain confidentiality of sensitive information and demonstrate a high level of professionalism.
• Participate in People Operations projects, reporting, metrics, committees, and initiatives as assigned.
• Other duties as assigned

 

KNOWLEDGE, SKILLS, AND ABILITIES

• High Attention to Detail
• Familiarity with HR information systems.
• Strong written and verbal communication skills, including speaking and presenting to groups of people
• Demonstrated organizational, time management, and project management skills
• Ability to handle multiple priorities in a fast-paced environment
• Demonstrated proficiency and experience with all Microsoft Office products (Required).
• Perform all functions of the job with accuracy and within established timeframes with minimal supervision.
• Demonstrate professional courtesy to others and the ability to maintain confidentiality
• Strong analytical skills and the ability to interpret, evaluate, and formulate action plans based upon data
• Collaborate with others in a respectfu