Senior Systems Analyst
Closure Systems InternationalAbout the role
Job DetailsJob Location: Indianapolis - Indianapolis, IN 46278Duties and Responsibilities:
SharePoint
Subject matter expert
Maintain the CSI IT site
Maintain the CSI Document Center site
Maintain the global navigation on the CSI SharePoint site
Assist users and administrators with granting access, etc.
Grant access when administrators cannot (the last line of defense)
Manage CSI Home Page, including updating/adding links to business policies; update Leadership Corner as needed
Keep EBS Launchpad updated with clone dates and other changes
Manage Power Automate flows: RFA Approval site, RTP Supplier Add/Change Requests site, Saltillo RMA Approval site, R&D Labs – Process Requests and Process Lab sites, IT Change Request site, Engineering 700K Part Number Requests site
Monthly IT Scorecard
Gather and report on project completion metrics
PCard Administration
Submit expense reports each month for IT team Pcard expenses
Process payment for Zoom
Oracle Procurement
Update the approval hierarchy for the business when changes are requested
Update approval limits for specific individuals when changes are requested
Enter requisitions for the IT team
User assistance/support
Managing small projects related to Procurement
IT testing of the system following change
Facilitating user testing of the system following change
Support for the Mall/iProcurement
Monitor procurement workflows and retrigger or reassign when necessary
Monitor CSI EBS PROD NA mailbox for stuck emails and notify DBA Team to restart workflow mailer if needed.
Oracle Security/User Provisioning
New user setups
Changes in user responsibilities
SOD reviews in conjunction with new user setups or responsibility changes
Maintain the SOD and business case directory (log exceptions, who they apply to, and what the relevant compensating controls are)
Create/maintain Oracle menus, request groups, responsibilities
Org assignments for responsibilities
Manage P&C ITG Requests mailbox
Review GDW Paycom report daily and disable Oracle accounts if needed
MS Office
General user support in the use of MS Word, Excel, PowerPoint, Edge
Csiclosures.doc site (Engineering Drawings Portal)
Set up new suppliers
Maintain spreadsheet of suppliers and passwords on SharePoint and handle password requests
Manage CSI Engineering Drawings Portal mailbox
General support
General
Request approval for Oracle outages from key business users
Sent outage notifications for Oracle/GDW
Monitor CSI ticket queues
Supervisory Responsibilities: None
Educational and Other Skill RequirementsEducational and Other Skills Requirements:
4-year college degree in Management Information Systems, Computer Science, or comparable technology degree.
2 years post graduate experience working in the IT profession.
Excellent communication skills (written, verbal, presentation).
Strong user and administration level skills in the Microsoft Office environment, with emphasis on:
SharePoint (configuration, permissions, administration)
Excel
Word
PowerPoint
Outlook
Edge
Proficiency working with complex data structures and relational databases.
Proficiency using SQL to write and execute queries.
Experience writing and maintaining software programs.
Strong understanding of the System Development Life Cycle (SDLC).
Experience with application-level security and user provisioning/deprovisioning.
Experience supporting business functions and application users such as Procurement, Customer Service, Sales, Finance, etc.
Experience supporting portions of an ERP, preferably Oracle EBS.
Understanding of Segregation of Duties and compensating controls.
Experience leading small to medium projects.
Experience working with users to define and document business requirements.
Ability to work independently and as part of a team, remotely and in-person.
Motivated
Self-starter
Creative problem solver
Excellent attention to detail
Strong customer service skills and mentality
Nice to Have Skills/Experiences
Oracle EBS
MS Power BI
Data visualizations
User interface design
VB6, C#, Java, Python
EDI
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