Office Services Supervisor Sr.

Title: Office Services Supervisor Sr.

State Role Title: Administrative and Office Specialist III

Hiring Range: $51,644.00 - $57,915.00

Pay Band: 3

Agency: Virginia Department of Health

Location: VIRGINIA BEACH HQ

Agency Website: jobs.virginia.gov

Recruitment Type: General Public - G

Job Duties

Do you enjoy working with the public? The Virginia Beach Department of Public Health is seeking an individual with excellent interpersonal skills to work in a friendly, fast-paced medical clinic as an Office Services Supervisor Sr on our Clinic Administrative Team. The successful candidate will be part of a multi-disciplinary team that is responsible for Performance Management, Insurance Billing and Coding, Eligibility, HIPAA/Records Retention oversight, Program Management/Compliance for multiple programs: Tuberculosis, Dental, Immunization, STI, Family Planning, etc. and superior customer service within the medical clinic. The Virginia Department of Health (VDH) is dedicated to protecting and promoting the health of Virginians.

The Virginia Department of Health offers 12 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave.

Minimum Qualifications

• Considerable knowledge of supervisor principals/practices, financial guidelines and accounts receivable policies/procedures.
• Excellent customer service and communications skills (oral and written)
• Ability to work independently with minimal supervision
• Ability to work and contribute within collaborative relationships, including the public

Additional Considerations

• Experience supervising in a healthcare/medical setting
• Experience in patient confidentially (HIPAA) and/or Library of Virginia Laws
• Experience managing staff in a single specialty medical office
• Experience working with medical insurances within a medical office environment
• Experience with applying CPT and ICD-10 coding
• Experience providing oversight of multiple programs at any given time
• Experience completing/overseeing accounts receivables

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered.
Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include
relevant work history which indicates your qualifications for this position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check
and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion
List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or
completion of Statement of Economic Interests may be required for certain positions.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted
without regard to race (or traits historically associated with race including hair texture, hair type, and
protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation;
gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and
pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can
be found in the bottom banner of our website: www.vdh.virginia.gov.

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening
Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date
for this position. The Card may be submitted with the state application as an attachment.

As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Supplemental Questions: You may be required to respond to position-specific questions at the end of this
application. This information will help us evaluate your credentials and qualifications for the j