Supervisor, Health Homes Care Managment, Bronx (55690)

Position Title:

Supervisor, Health Homes Care Management

Position Type:

Full Time, Salary, Exempt

Schedule:

35 hours/week

Format:

Hybrid – At least 2 days in office/week

Department/Program:

Health Homes, Behavioral Health Services

Location:

1946 Webster Ave., Bronx, NY 10457

Direct Supervisor:

Director, Health Homes Care Management

Direct Reports (if any):

Health Homes Care Managers

About Graham:

Graham provides life-changing tools and resources for children, young adults and families who face some of the most difficult obstacles caused by poverty, racial injustice, and lack of access to educational opportunities, living wage employment, quality healthcare, and affordable housing.
 

We collaborate with communities and strong partners to create and implement innovative strategies so everyone can lead healthy, joyful, and successful lives.

Principal Objective/Role Overview:

Graham Windham seeks dynamic child/youth health advocates to join our Children’s Health Home Care Management service.  The Graham approach to Care Management is family focused and supports a strength-based system of care. Our Health Home program is structured in Care Management Teams composed of a Supervisor and five (5) Health Home Care Managers.  Teams will be in the Bronx and Brooklyn.

Health Home Supervisors set an example through their own delivery of Care Coordination and in developing the talent of their Care Management team. Supervisors will ensure that there is timely access to care, continuity of care and comprehensive transitional care from service to service and across and within systems (education, foster care, juvenile justice, child to adult).  Supervisors will ensure consistent use of standardized tools to monitor functioning and need for clinical interventions.  Supervisors will also ensure consistent communication around the Care Plan with caregivers, providers, case planners and other stakeholders in the youth/family’s life.

Job Responsibilities:

• Direct Health Home Care Managers for an identified cohort of between 5 to 10 children.
• Responsible for coaching and supervision of a team of five (5) Care Managers in the performance of the major functions of a Health Home: including,
  • Comprehensive Care Management
  • Care Coordination and Health Monitoring Comprehensive Transitional Care
  • Individual and Family Support
  • Referrals to Community and Social Support Services
  • Health Information Technology.
• Comprehensive Care Management:
  • Monitor enrollment into Health Home and ensure that necessary documents are obtained on a timely basis by Care Managers.
  • Reviews Care Plans for quality control to ensure that all health needs are being met based on assessments and provider recommendations.
  • Ensures that CANS-NY instruments are completed yearly for all enrolled children/youth they are monitoring.
  • Maintains CANS-NY certification on an annual basis.
  • Monitors Care Managers’ completion of monthly care management billing to the Health Home.
• Care Coordination and Health Monitoring:
  • Tracks that there is consistent coordination provided by Care Managers between Graham Windham case pl