Strategic Account Technology IC5

As a Senior Strategic Account Technology Strategist, you will have the opportunity to design and drive leading edge technology initiatives in partnership with your customers, both supporting your customers’ desired business outcomes and achieving Microsoft’s business objectives.

In this pivotal role, you will spearhead strategic initiatives that shape the future of digital platforms. The primary purpose of the Senior Strategic Account Technology Strategist is to own and develop technical business relationships with senior technology influencers and decision-makers at our strategic accounts. This role involves understanding the customer's business objectives and aligning them with our technology solutions to drive value and innovation. The Senior Strategic Account Technology Strategist will act as a virtual CTO/CDO, providing strategic guidance and technical expertise to help customers achieve their digital transformation goals.

Paired with an Enterprise Account Executive, leveraging your multi-functional v-team across the breadth of the Microsoft product portfolio and the vast catalog of Microsoft Partner offerings, you will build and grow your network of technology executives within your customers and bring industry-relevant solutions to help the customers adopt and embrace Microsoft technologies.

The most successful Account Technology Strategists are keen on meaningful customer engagement, value diverse perspectives and are able to integrate a variety of views into a value proposition for our customers. The best Account Technology Strategists are resourceful leaders of virtual teams, and curious to listen and learn from their customers. These attributes allow them to advise confidently and elevate their customer’s business.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Trusted Advisor

• Acts as the "virtual Chief Technical Officer (CTO)/Chief Digital Officer (CDO)" or "go-to" person in established, long-term relationships with technical decision makers at the CXO level, and via direct relationship advises on solutions and position Microsoft capabilities to best meet the customer's needs. Drives market share.
• Provides account thought leadership inclusive of information technology, business strategy knowledge, and technology landscape, and shares best practices internally. Leverages account thought leadership to provide technical guidance to internal teams to position technology while using customer landscape knowledge.
• Maintains and leverages a broad knowledge of Microsoft's product landscape, solutions, and strategy to address customer's needs. Proactively coordinates with internal and external network of industry experts to build strong knowledge of the industry and the competitive landscape.
• Acts as the voice of the customer and internal advocate by providing insights, feedback, and challenges from the customer to internal teams across all levels of the organization. Drives action to ensure that internal teams understand and respond to insights. Escalates pressing issues for customers to Microsoft internal stakeholders to facilitate the appropriate solutions and capabilities for the customer.
• Creates security thought leadership with the customer's executives using the Microsoft Security and Zero Trust narratives and engages stakeholders to position security as a business enabler and instill a security mindset in all aspects of the customer's technology landscape. Uses understanding to establish Microsoft’s security credentials and to build opportunities to improve the customer's security posture and orchestrates execution through security specialists.

Technology Strategy Formulation

• Leads analysis of overall customer situation for some of the largest and most complex accounts and advises on gaps that would benefit from Microsoft solutions.
• Leads the adoption of technologies by plotting the strategic, long-term vision of the customer's/partner's business strategy and drives action to bring to fruition.
• Leads and ensures execution of technology strat