Strategic Account Manager

With roots in the Southern part of Finland, Kempower is a globally operating DC fast charger designer and manufacturer with a vision to create the world’s most desired EV fast charging solutions for everyone, everywhere.

At Kempower, we're driving the Electric Vehicle evolution to create a cleaner and quieter environment for everyone. We inspire global audiences to join the electric movement and be the change our planet needs. If you're passionate about making a positive impact and want to plug into a dynamic team, we want to hear from you!

Our Culture fosters a positive work environment where every voice is valued. Regardless of job titles, we're united by our can-do attitude and collaborative spirit. With a diverse team representing over 40 nationalities, we celebrate unique perspectives and encourage continuous learning and growth.

THE ROLE

As a Strategic Account Manager at Kempower, based in Germany, you'll have the opportunity to contribute to the ever-evolving EV market.

ROLE SPECIFICS:

• Build strong partnerships by understanding customer’s business needs, challenges, and goals, and act as the primary point of contact to ensure timely and effective communication

• Plan and execute account strategies, develop strategies to capture new business, and identify growth opportunities within existing accounts

• Steer and lead account-specific actions and initiatives

• Drive sales growth by pursuing new opportunities within strategic accounts, negotiating contracts to maximize revenue and profitability, and monitoring account performance with regular updates to internal stakeholders

• Enhance customer engagement and loyalty through transparent communication, implementing governance models, and ensuring smooth collaboration from the start of the relationship

• Coordinate cross-functional efforts by working with different internal stakeholders, such as local sales teams and technical support teams to ensure seamless customer service and support for the strategic accounts

• Navigate complex customer ecosystems, often spanning multiple countries and regions, while aligning Kempower’s offering with diverse needs

At Kempower we work hybrid, however this role requires frequent traveling in Europe.

WHY JOIN US?

We foster an Innovative Culture, we're not just developing products; we're evolving as individuals and as a team. At Kempower, you'll find an open and flexible work culture where your voice is heard, and your ideas are valued. At Kempower, we see learning as a talent and are committed to helping you grow.

We believe in integrity, open doors, and honest conversations. You'll have the chance to take ownership of your work, drive your career development, and shape our company's future.

You will enjoy the flexibility to balance work and life with hybrid work options and the freedom to choose the equipment you need to excel in your role. At Kempower, we operate globally, and our benefits reflect local practices and legislation. This means your perks may vary depending on your country and region—but wherever you are, we’re committed to supporting your well-being and growth.

We embrace Cross-Team Collaborations. You'll collaborate with colleagues from diverse backgrounds and disciplines, working together to grow our business and reach our shared goals.

WHAT HELPS YOU SUCCEED IN THIS ROLE

• Relevant educational background e.g. in Engineering, Business or equivalent

• Strong experience in key account management and business development, preferably with international key accounts

• Previous experience and understanding of EV DC-charging industry and its market dynamics

• Proficiency in data analysis to analyze client data and account metrics

• Experience with Salesforce and using data as a tool to plan, make informed decisions and steer different stakeholders

• Confidence in engaging in technical discussions and turning them into meaningful business opportunities

• Ability to lead and influence, build trust and collaboration among clients and internal teams

• A track record of successful negotiations that deliver both customer satisfaction and business growth

• Strong communication skills for interacting with external and internal stakeholders