Senior Category Manager - Phlebotomy Services

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At Exact Sciences, we’re helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you’re working to help others.

Position Overview

The Category Manager - Phlebotomy Services is responsible for the development and execution of strategic sourcing initiatives for outsourced phlebotomy networks, mobile clinical collection providers, and related patient-facing services that support Exact Sciences’ diagnostic offerings. This role ensures service quality, cost-effectiveness, compliance, and scalability in phlebotomy service partnerships by aligning procurement strategies with the needs of Clinical Operations, Commercial Teams, Lab Operations, and Customer Experience. The Category Manager will play a key role in building a resilient supplier base, negotiating service-level agreements, and supporting network expansion to enable access, convenience, and quality care for patients. This role reports to the Associate Director, Strategic Sourcing - Global Category Management.

Essential Duties

Include, but are not limited to, the following:

• Serves as sourcing SME for Phlebotomy Services, including outsourced collection networks, mobile and at-home blood draw providers, patient service centers, and associated clinical service logistics.
• Develop and implement category strategies that enable reliable, high-quality, and patient-centric sample collection services, aligned with Exact Sciences’ test portfolio and growth objectives.
• Monitors the external environment to identify new trends and opportunities.
• Collaborate with Clinical Operations, Lab Operations, Commercial, Customer Experience, and Compliance teams to define service requirements, quality expectations, and patient access targets.
• Support new service models (e.g., virtual care integration, new test launches) by aligning phlebotomy network capabilities with operational readiness and patient demand forecasts.
• Engages business stakeholders to clarify and prioritize the value that is required from the category.  Collaborates to establish category targets and tracks progress against targets. 
• Partners to negotiate contracts meeting cost savings and risk mitigation objectives.
• Ensures development and application of advantageous sourcing strategies, managing strategic vendor selection through proven/approved RFx processes. 
• Provides problem-solving and innovative ideas to support internal customers. Identifies value-generating opportunities (e.g. savings, efficiencies, or revenue growth).
• Drives an awareness of supplier expectations and requirements within the organization to foster win-win relationships.
• Monitors overall category strategy development and implementation, suggests changes to the strategy in line with the changing business environment.  Identifies and resolves emerging issues with suppliers within category.
• Plays a key role in the phased roll out of category management across the organization, partnering closely with business stakeholders to ensure business objectives are met.
• Drives forward aggressive savings initiatives for indirect spend while continuously managing savings pipeline based on key procurement targets.
• Documents and communicates the savings success and engages business owners in needed process changes.
• Ensures Category Management policies are followed across the organization through education to impacted departments.
• Regularly presents to internal and external stakeholders.
• Leads and manages several varied projects at one time, with frequent changing priorities.
• Ability to effectively communicate to all levels within the organization.
• Ability to adapt to a quickly changing work environment with rapidly changing needs and requests.
• Ability to make decisions with limited information and operate with autonomy.
• Strong analytical, problem-solving, and negotiating skills.
• Excellent oral and written communication and interpersonal skills.
• Ability to organize, present, and convey complex problems or issues within and across other functions.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies and procedures.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Regular and reliable attendance.
• Ability to lift up to 20 pounds for approximately 5% of a typical working day.
• Ability to work on a mobile device, tablet, or in front of a computer s