Director Learning and Development (E5818)

Job Summary
The overall purpose of this position is to provide oversight for the Learning & Development team including staff supervision, curriculum design, heavy emphasis on management and leadership development and delivery, delivery of compliance training, design and delivery of revenue-generating programs, and the maintenance of the Learning Management System. This position also provides strategic direction to the organizational, group, leadership and individual development programs and initiatives of the enterprise. The role works towards the achievement of business objectives through the assessment or analysis of performance/operations, identification of skill or performance gaps, recommendations for interventions or solutions, design, delivery or implementation and evaluation of programs. As needed, the position will serve as the SME in matters relating to the coordination of HR services, organizational policy, change management and enterprise initiatives .

The role reports to the CHRO and manages a staff of four employees. This position is primarily strategic with operational input. There are established policies and procedures governing some aspects of this position, but a large part of the decision making involves methodically gathering information and making an informed decision and then, implementing it. Major decisions are made in collaboration with the Director, Employee Development Partners. Any other recommendations affecting other departments must be approved by the department heads and/or the Management Council.


Key Responsibilities
 

• Develops the annual strategic plan and implements same for L&D
• Oversees and participates in the design, development and delivery of staff training programs with Learning & Development team. Delivers a broad range of programs globally.
• Develops and oversees testing and evaluation standards for IEEE Learning & Development owned courses
• Ensures external vendor courses are properly evaluated to provide measurable results
• Evaluates training effectiveness (both internal and external) through observations, curriculum review, etc., and provide recommendations and feedback to senior management
• Assesses and communicates ROI on training programs
• Manages and ensures statutory training requirements are met globally (harassment, compliance, etc.)
• Researches training materials and vendors to determine whether programs should be developed and offered in-house or outsourced to an external vendor; ensure program delivery methodology is appropriate
• Negotiates purchase of training programs, materials, and services. Perform continuous research on best practices and industry benchmarks for effective and innovative training methods
• Creates cost analysis to maximize quality training for minimum cost per student; Ensures new and existing classes are documented according to departmental standards
• Compiles metrics for the Learning & Development function and works with the Director, Total Rewards and HRIS to ensure consistency and accuracy of related data
• Directs the compilation and analysis of empirical and anecdotal data in the process of reviewing organizational needs and proposing solutions
• Must be able to analyze various data, draw conclusions, identify trends and report results to senior management
• Handles any and all problems that occur within a teaching situation using experience and judgment to resolve issues
• Oversees evaluation, implementation, testing and maintenance of the Learning Management system and other systems used to support the function.
• Participates with evaluation of engagement data and recommended actions to address issues. Fosters a culture of continuous learning. Partners with HRBPs to develop recommendations to address issues.
• Leads processes for assessment and solution development for individual, group or organizational programs through observation, request, research, and data review etc.
• Designs and implemen