About Moser

For more than 25 years we have formed partnerships and grown through open and honest collaboration with our clients, partners, and employees. We are best known for taking great care of our clients, our dedication to creating a work environment where employees do their best work, and our deep commitment to continuous improvement. Our consultants work in a collaborative and fast-paced environment, are self-motivated, and are passionate about evolving technology. It is no accident that we are recognized as one of the Best Places to Work in Indiana for 10 consecutive years.

Internally, we believe in building strong teams from the top down with a focus on values in our Model-Coach-Care philosophy. Our leadership are encouraged and trained to model good practices, mentor other employees and each other, and show empathy and caring in all interactions. This is the base of our core values: Accountability, Balance, Collaboration, Focus, Integrity, Social Responsibility, Support and Transparency.

Moser Consulting believes in equal opportunity for all people and is committed to enabling a diverse, equitable, and inclusive culture. We foster a spirit of unity that respects the remarkable individuality of everyone's culture, history, and service.

Description

Moser is seeking a forward-thinking, people-first leader to join us as our Director of Data Intelligence. This high-impact role will drive client success, grow the area of service, and shape the future of how our clients use data, AI, and visualization to empower their business.

The Director will lead a diverse team of consultants, foster a culture of continuous improvement, and ensure delivery excellence across a wide range of client engagements. This is a strategic leadership role, responsible for driving innovation, performance, and client satisfaction.

Role Responsibilities

• Culture and People Leadership
  • Lead a department of data engineers, visualization experts, and AI/ML consultants.
  • Build a culture where our team members feel supported and valued, where they’re innovative, collaborative, and committed to continuous growth.
  • Drive delivery excellence by refining services, strengthening SDLC processes, and improving client outcomes.
  • Collaborate with Client Solutions Managers (CSMs) and Delivery Managers (DMs) to optimize our delivery model, balancing structure with flexibility.
  • Support career development and identify growth opportunities for all Data Intelligence consultants in partnership with the VP and Team Managers.

• Business Development
  • Partner with sales to win new business and demonstrate to clients how data can transform organizations.
  • Develop and present compelling sales pitches, proposals, and Statements of Work (SOWs) to close deals.
  • Lead discovery meetings with prospective clients to understand their challenges and showcase services effectively.
  • Help stakeholders maximize value from their data by leveraging modern data platforms, delivering data engineering initiatives, developing key metrics & visualizations, and/or exploring GenAI solutions.
  • Participate in RFP and proposal development, coordinating closely with technical leaders to shape solution approach and scope.
  • Collaborate with Marketing to ensure collateral is current, relevant, and impactful.

• Innovation, Emerging Technology & AI Adoption
  • Champion the evaluation and adoption of emerging technologies & AI – to drive internal efficiency, improve delivery quality, and expand the value delivered to clients.
  • Establish and maintain a continuous intelligence practice: actively monitor industry trends, competitive developments, and evolving data & AI landscapes to ensure Moser remains at the forefront of the market.
  • Partner with technical leads and consultants to prototype, pilot, and productize innovative solutions that differentiate Moser’s capabilities in the marketplace – driving the development of new service lines and expanding existing offerings.
  • Lead internal innovation initiatives and cultivate a culture of experimentation and learning within the team – creating space for consultants to explore new ideas, share insights, and bring forward-thinking perspectives to client engagements.
  • Define and track quality improvement metrics tied to AI and automation adoption, ensuring that technology investments deliver measurable gains in delivery speed, accuracy, and client satisfaction.

• Client Relationships
  • Ensure the highest level of customer satisfaction across all engagements.
  • Manage conflict, scope changes, and challenges in a professional, solution-oriented way.
  • Build and maintain trusted relationships with client executives, stakeholders, and technical teams.