Job Description Summary

Own the process and elevate the standard. As our Services Manufacturing Applications Engineer, you’ll be the recognized focal for high-impact manufacturing process improvements across the Services MRO network—advancing methods such as welding, forming, heat treatment, fixturing, machining and inspection —while solving tough technical problems and fueling business growth. Ready to shape how aerospace work gets done? Apply your expertise where it counts.

This role is responsible for industrializing, maintaining, and improving manufacturing processes for the development and deployment of new technologies into an MRO shop environment ensuring process control stability and conformance, leading to improved Safety, Quality, Delivery, and Cost.

Job Description

Role Overview:

• Subject matter expert in the industrialization of new technologies within our MRO network sharing domain knowledge, training, documentation, and best practices across the organization.  A successful candidate will have a broad multiple operational manufacturing view while proactively addressing any/all shop process challenges in the industrialization of new technologies.

• Flight Deck:  Support SQDC management utilizing lean fundamental and reporting to facilitate technical problem solving and a continuous improvement culture
• Ability to interpret engineering Engine Shop Manuals (ESM) and Standard Practice Manual (SPM) requirements and institute best practices
• Value stream map: Guide team with development part router for services technology projects to identify tooling needs, provide inspection quality feedback, and accelerate manufacturing process development.
• Lead capital with conviction: Guide and standardize CapEx to unlock capacity, capability, and ROI.
• Be the shop’s problem-solver: Provide technical machining, tooling, and inspection expertise that lifts delivery, quality, safety, cost, and scrap reduction—day in, day out.
• Codify excellence: Contribute to and sign off SPM updates, turning tribal knowledge into durable standards.
• Cross-pollinate wins: Synergize and leverage New Make best practices to modernize services.
• Raise the global game: Partner with MRO site Special Process Owners worldwide to share lessons learned, drive yield entitlement, and achieve best-in-class cost of ownership.
• Create clarity: Author SOPs that make the right way the easy way.
• Turn requirements into reality: Interpret ESM and SPM and translate them into repeatable best practices at the point of use.
• Build flow, remove waste: Institutionalize lean to improve delivery and stabilize performance.
• Grow the bench: Mentor and develop Special Process Owners with practical training materials.
• Align for quality: Standardize QC Work Instructions in partnership with global sites.

• Bottom line: You’ll be the force that connects standards to the shop floor—scaling best practices, accelerating improvement, and shaping how aerospace MRO gets done.

Basic Qualifications:

• Bachelor's degree from an accredited college or university and 7+ years of CNC 5 Axis machining, tooling, or dimensional inspection experience (or a minimum high school diploma / GED with an additional 10+ years of CNC 5 Axis machining, tooling, or dimensional inspection experience)
• 5+ years of MRO and/or manufacturing shop experience
• Willing and able to travel up to 20%

Preferred Qualifications:

• Global collaborator: Thrives in a worldwide network—building trust, sharing wins, and scaling best practices.
• Lean change agent: Leads kaizen with intent—drives flow, removes waste, and locks in standard work.
• Shop-floor fluent: Deep grasp of shop operations and manufacturing processes—from method to movement.
• Data-driven quality: Applies GD&T, GR&R, and SPC to stabilize processes and elevate capability.
• Project leader, not just manager: Delivers cross-functional outcomes with crisp plans and horizontal leadership.
• Quality credentials: Green Belt (or equivalent) and a track record of raising the bar on quality.
• Digital-ready: Comfortable with MS Office to model, analyze, and communicate with clarity.
• Analytical problem-solver: Breaks down complex issues and turns data into decisive action.
• Business-case builder: Quantifies impact, frames tradeoffs, and secures alignment for change.
• Decisive and solution-oriented: Anticipates risks, makes timely calls, and proposes pragmatic soluti