Senior IS Program Manager

Senior IS Program Manager, Revenue Cycle Operations

The Senior IS Program Manager position advises, consults, and manages one or more large, complex programs that span one division and/or functional area in Information Technology. They rely on extensive knowledge and experience to plan, organize, direct, and supervise teams and program activities in a way that achieves program objectives. They lead processes to accomplish program objectives, manage change, and resolve issues that span across multiple programs. They enable collaboration across teams and stakeholders and lead through influence.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we Providence know that to inspire and retain the best people, we must empower them.

Providence supports 100% virtual work for residents located in the following areas:

• Alaska
• Washington
• Oregon
• Montana
• California
• Texas: Lubbock
• Texas: Levelland
• Texas: Plainview

Required qualifications:

• Bachelor's Degree in Project Management, Business, Healthcare Administration, Clinical Operations or Information Technology -OR- a combination of equivalent education and experience
• 8 or more years of Information Technology and/or Healthcare Industry experience
• 8 or more years of experience in the project/program management field
• 1 or more years of relevant portfolio management experience
• Expertise and experience with Project Management methodology based upon project management principles, including experience implementing and facilitating complex decision-making structures among multiple executive stakeholders with varied interests and priorities
• Demonstrated experience as a speaker in a professional presentation environment, such as conferences and association meetings
• Experience with vendor/contract management and negotiations
• Development and execution experience with business development, marketing, communications, financial planning, and benchmarks/metrics in support of improved quality and process design

Preferred qualifications:

• Master's Degree in Information technology, business management, healthcare admin or clinical field
• Coursework/Training: Project Management methodologies
• Upon hire: Project Management (PMI) Certification
• Upon hire: Certified Associate in Project Management (PMI) Certification
• Upon hire: Certifications in process optimization such as Six Sigma, Lean, CQIA, or other nationally recognized program
• Upon hire: PgMP (Program Management Professional)
• 8 or more years of finance and revenue cycle experience
• 6 or more years of working in the healthcare industry
• 3 or more years of Revenue Cycle Reporting
• Revenue Cycle Management Expertise: Deep understanding of billing, coding, claims processing, denials management, and reimbursement methodologies
• Data Analytics & Financial Acumen: Ability to interpret financial data, identify trends, and make strategic decisions to optimize revenue and reduce costs
• Program & Project Management: Skilled in leading cross-functional initiatives, managing timelines, budgets, and resources effectively
• Stakeholder Engagement: Communicating effectively with clinical, financial, and IT teams to align goals and drive change.
• Big Picture Thinking: Connecting revenue cycle operations to broader organizational goals and healthcare trends
• Change Management: Leading teams through transitions, whether due to regulatory shifts, system upgrades, or organizational restructuring

Salary Range by Location:  

• AK: Anchorage: Min: $60.92, Max: $96.18  

• AK: Kodiak, Seward, Valdez: Min