Administrative Assistant

The Administrative Assistant provides administrative support to all departments in the Green Bay, WI manufacturing facility. This position is responsible for a wide range of administrative duties for the leadership team, accurately maintaining systems, and is familiar with a variety of the field's concepts, practices, and procedures. Additionally, the Administrative Assistant acts as a backup to the Customer Service department, providing support during absences or peak workload periods.

Role and Responsibilities

• Serve as the primary point of contact at the front desk, greeting and assisting visitors while ensuring an organized and welcoming lobby area.
• Answer and direct incoming phone calls in a courteous and professional manner.
• Maintain up-to-date contact lists and directories.
• Prepare and distribute internal and external communications including memos, letters, and forms.
• Support visitor check-in processes by identifying the purpose of visits, completing safety and security paperwork, and directing or escorting guests to appropriate destinations.
• Order and coordinate lunches for meetings and special events, as needed.
• Effectively manage and prioritize multiple projects simultaneously.
• Perform a wide range of administrative tasks to support all departments, including filing, typing, copying, scanning, and binding.
• Provide document support services such as photocopying, laminating, and printing materials for team members.
• Coordinate and lead planning and execution of all site events.
• Manage general office operations, including ordering, maintaining office supplies and organizing supply storage areas.
• Handle mail distribution: sort and distribute incoming mail, manage courier deliveries, and deliver outgoing mail to the post office.
• Process sample requests.
• Provide backup support to the Customer Service department, entering orders in the ERP system and responding to customers’ inquiries, assisting in the preparation of regularly scheduled reports and documentation.
• Follow all Good Manufacturing Practices as stated within the policy.
• Follow all safety rules & procedures by working safely and ensuring the safety of others.
• Follow all food safety procedures.
• Follow all environmental protocols as applicable.
• Follow all sanitation procedures and work instructions.
• Perform other miscellaneous duties as assigned, including but not limited to participation on project teams.

Qualifications and Experience

• Associate degree with previous experience in office coordination is preferred.
• High school diploma of GED certificate.
• Minimum of 1 + years of relevant experience.
• Strong customer service, writing and communication skills.
• Proficient in computer skills, including data entry, MS Word, Excel, Outlook and PowerPoint required.
• Must be able to operate basic office equipment, such as scanners, copiers, printers, fax machines, etc.
• Experience in a production manufacturing environment is preferred.

Required attributes

• Self-starter able to conceptualize and drive initiatives forward.
• Positive and motivational attitude.
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