Senior Administrative Assistant

Why choose the College of Lake County for your next opportunity?

The College of Lake County (CLC) offers a competitive salary, excellent benefits that includes Blue Cross Blue Shield of Illinois health, Delta Dental and Superior Vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a compressed work week in the summer (Closed Fridays!), generous vacation, sick and personal time off and 14 paid holidays each year. Some benefits will not be available for part-time or part-time under 20 hours employees (ex: health insurance).

Position Title:

Senior Administrative Assistant

Department:

Global Engagement Department

Position Type:

Staff

Job Family:

Classified

Job Summary:

Under the supervision of the Director, Department of Global Engagement the Senior Administrative Assistant supports all administrative activities outlined in and related to the Department of Global Engagement. Department activities are developed to foster an organizational culture and climate that fully supports global education and welcomes diversity. Components of the Department include curriculum development, grant projects, supporting international travel, and supporting international students.

Posting Date:

11/11/2025

Expected Start Date:

12/08/2025

Compensation Grade:

B23

Full-Time/Part-Time:

Full time

Location:

Grayslake Campus

Total Hours Per Week:

40

Job Description:

Student/Customer Service – 20%
1. Provide front desk coverage to screen and assist visitors to the department of global engagement.
2. Assist in responding to prospective international student inquiries via email, phone and walk/in.
3. Monitor department general email account and follow up as needed.
4. Supervise front-desk student worker coverage/customer service training.

Department Operations/Processes – 65%
1. Provide daily administrative and technical support to the Director, Global Engagement
2. Assist in the marketing of study abroad programs, international student programs, and other department efforts and events.
3. Assist with development of fliers, posters and PowerPoint presentations, coordination of content on the department website.
4. Coordinate room reservations, van reservations, and catering for department related events as needed at the guidance of the Director.
5. Assist with student programming efforts, including International Education Week, workshops and other special events.
6. Attend, participate and take minutes for the Global Engagement Committee meeting.
7. Assist with preparation and organization of New International Student Orientation.
8. Assist with check in and processing of new students including generating CLC ID numbers, medical insurance holds, and other compliance related issues.
9. Assist in the logistical support of study abroad faculty leaders.
10. Assist in the maintenance of PeopleSoft records for international students (adding/removing F1 positive indicators, holds, etc.)
11. Follow up with Study Abroad students regarding payments, application issues, and other deadlines surrounding documents, etc.
12. Aid the director with budget preparation, estimation, rationalization, tracking and implementation
13. Process all necessary payments coming out of the department
14. Assist in the marketing of study abroad programs, international student programs, and other department efforts and events in collaboration with Public Relations for print publications, e-mails, and webpages.

Data Entry/Reporting – 10%
1. Assisting with application management and record keeping of student files, collecting and summarizing student waiver forms, and enrolling students in required travel insurance.
2. Assist with agent contract management including updates, commission payouts, tracking of payments, and data tracking.
3. Budget Reporting.

Other – 5%
1. Perform other related functions as assigned.

Required Qualifications

1. A high school diploma or equivalent.
2. Excellent oral and written communication and interpersonal skills
3. Minimum of four (4) years’ work experience
4. Proficiency in Microsoft Office.
5. Strong attention to detail and organizational skills.
6. Demonstrated experience multitasking and working with persons of diverse backgrounds.
7. Proven ability to work effectively and constructively with persons of diverse cultures, language groups, and abilities; demon