Sales & Network Specialist/ Customer Care Specialist with French (m/f/d)

<p>Who are we?</p> <p><br/> MSX is a leading technology – enabled business process outsourcing company that provides state of the art solutions and services to automotive business in more than 80 countries. For over half a century, our strategic solutions have helped car manufacturers and their dealer networks thrive within the evolving automotive industry.</p> <p> </p> <p>Working at MSX means being part of a motivated, successful team.<br/> We focus on three key principles: empowering our people to contribute to company development; creating systems and processes that support organizational and personal growth; and fostering people’s growth by promoting an entrepreneurial approach to work.</p> <p> </p> <p>We are currently looking for a Sales &amp; Network Specialist/Customer Care Specialist (m/f/d) to support a premium brand in Dietzenbach or Cologne! If you speak French on a native level and you are confident in English too (at least B2 level), we might be looking for you!</p> <p> </p> <p> </p> <p>The role</p> <p> </p> <ul> <li>You are the first contact for all customer and prospect inquiries of an aspiring electric car manufacturer in terms of guiding them becoming a customer and later helping them in all terms of the ongoing customer relationship.</li> <li>You provide expert advice on product information by phone, e-mail or mail or help to arrange test drives.</li> <li>You will handle all inquiries with confidence, using the latest technology and with a strong service orientation.</li> <li>Customer satisfaction is your main goal when handling complaints and finding the best possible solution.</li> </ul> <p> </p> <p>What do we require from you?</p> <p> </p> <ul> <li>Commercial studies or relevant experience</li> <li>Knowledge in French on C2 level (native)</li> <li>Good knowledge of English (B2)</li> <li>Knowledge of German/Italian/Flemish/French is an advantage</li> <li>Several years of experience in customer service, ideally within the automotive trade</li> <li>We require a high level of service orientation, a personable manner, and a good way of expressing oneself</li> <li>Experience in sales is an advantage</li> <li>Willingness to work on weekends (one or two Saturdays in a month)</li> </ul> <p>In joining MSX, you can enjoy</p> <p> </p> <ul> <li>Competitive salary</li> <li>28 days annual leave per year </li> <li>Hybrid working model (on-site &amp; remote)</li> <li>Diverse team </li> <li>The possibility to grow professionally and learn more about the automotive world</li> <li>Relocation package</li> </ul> <p>Why would do you choose MSX?</p> <p> </p> <p>Besides a competitive salary and benefit package, we provide a supportive, inclusive environment. You will have the opportunity to work for a premium automotive company.</p>