Group Leader

YOUR ROLE:
As a Group Leader, you are the DC Operations Supervisors right hand. You will lead other team members and coordinate workflow within the department to ensure merchandise is processed and shipped in a safe, timely, accurate manner. You are the primary trainer for new hires, teaching others best practices while maintaining a culture of safety. When not training or leading, the Group Leader will physically assist the team in material handling and merchandise processing.

YOUR RESPONSIBILITIES:

• Assign associates to specific job functions according to production needs
• Be a 'Subject Matter Expert' (SME) on all department roles and tasks
• Be a role model leader for others; act with integrity and respect, approach responsibility with confidence and ownership, inspire superior performance, and develop a track record of success
• Coach, develop and train associates to facilitate duties and responsibilities; provide training & cross-training, in coordination with the DC Operations Admin & Safety Lead for new and existing employees
• Communicate information to department associates in an appropriate manner in the absence of the DC Supervisor 
• Maintain an awareness of associates' production, quality, safety, and behavior to provide feedback to the department Supervisor
• Maintain safe work conditions and safe work practices
• Monitor production activities and, in conjunction with supervisor and/or manager, determine operational needs
• Promote and maintain high employee morale, customer focused attitude and safety. Ensure 100% compliance with all JSA's, safety training material and safety communications
• Reporting of production information related to the department
• Resolve minor processing problems; notify and work with the Supervisor as needed
• Perform other duties as assigned

PHYSICAL REQUIREMENTS:

• Lift, carry, push, pull, reach, grasp, bend and stack cartons for the duration of the shift, up to 12 hours at a time
• Stand for long periods of time and walk continuously
• Pull merchandise from multiple levels of shelving or move merchandise as needed
• Climb stairs and perform work at platform heights up to 60 feet
• Lift and carry up to 50lbs. Specific weight requirements may vary within each department

QUALIFICATIONS:

• Must be 18 or older
• Leadership experience with or without direct report responsibility
• Strong analytical, prioritizing, interpersonal, problem-solving, & planning skills
• Experience in distribution center operations or previous warehouse experience
• High school diploma, GED or some high school
• Excellent interpersonal skills, oral and written communication skills, and strong attention to detail
• Intermediate computer skills including Google Docs or Microsoft Office Suite and Kronos Time-keeping Software Solutions
• Schedule flexibility, including nights and weekends
• Ability to step in and support other departments as needed
• Bonus: Bilingual in Spanish

American Eagle Outfitters (NYSE: AEO) is a portfolio of unique, loved and enduring brands with merchandise assortments that consist of high-quality, on-trend apparel, intimates, activewear, accessories, and personal care products. AEO operates stores in the United States, Canada, Mexico, and Hong Kong, and ships to approximately 80 countries worldwide through its websites. American Eagle and Aerie merchandise also is available at more than 300 international locations operated by licensees in approximately 30 countries.  AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.