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Sr. Solutions Architect
HarmonicUnited StatesRemotefull_timeVerifiedPosted 8 Sept 2025
About the role
Sr. Solutions ArchitectHarmonic is the worldwide leader in virtualized broadband solutions, shaping the next generation of multigigabit connectivity. We revolutionized broadband networking via the industry’s first virtualized broadband solution, enabling broadband operators to more flexibly deploy gigabit internet service to consumers’ homes and mobile devices. Learn more at www.harmonicinc.com. Role Description We are looking for a Sr. Solutions Architect. You will be responsible for managing technical engagements with a Tier 1 MSO exploring use of Harmonic’s Cloud Native vCMTS & PON platform. You will report to Sr. Director of Strategic Broadband Accounts. LocationRemote – this position is 100% remote based in Atlanta What you will be doing:
- Position and sell Harmonic’s broadband products, solutions and services
- Work with the customer to develop and document end-to-end network solutions aligned with their business requirements and industry best practices.
- Understand customer requirements and collaborate with the product and engineering team to address issues and deliver feature requirements.
- Work with customers to integrate Harmonic’s Cloud Native solution in their existing network and support them to migrate to a next generation DAA network.
- Collaborate with and provide customers and prospects technical, experience-based leadership to design and architect solutions to meet their needs
- Deliver technical sales-oriented presentations to technical staff at customers and prospects
- Work with Harmonic partners to train and understand technical key advantages of Harmonic’s Cloud Native solution
- Position Harmonic as the industry thought leader.
- Work closely with Sales, and Product leaders to ensure that coverage and activity matches the business need.
- Assist with technical responses for RFx’s.
- Use of Harmonic’s standardized applications (e.g. SalesForce, JIRA, Confluence) to optimize the execution of the position deliverables.
- BS /BA. A minimum of 10 years of work-related skill, knowledge, or experience is required within the market sectors and accounts targeted.
- Experience in the Cable MSO industry
- Understanding and experience with data networking infrastructures, converged interconnect networks, and the associated technologies: DOCSIS, Routing/Switching, L2/L3, TCP/IP, LAN/WAN, Routing Protocols (BGP/ISIS/OSPF, etc.), MPLS, LDP, VPN, Multicast, cloud technologies, DHCP, Network Troubleshooting
- Deep knowledge of common toolsets for configuration, management, and monitoring of OLT’s including but not limited to CLI, SNMP, NETCONF, RESTCONF, Telemetry, Kafka
- In depth knowledge of CIN networking and DOCSIS standard.
- Experience with Linux, k8s, docker
- Strong customer facing and relationship management skills with appropriate negotiation and influencing skills.
- Ability to develop creative technical sales positioning and solution selling methods to suit demanding sales situations.
- Use of Harmonic’s standardized applications (e.g. SalesForce) to optimize the execution of the position deliverables.
- Ability to build relationships with all functions and areas of the company both within region and globally as well as a track record of respected and trusted relationships with customers in the industry.
- Experience in AI and AI applications.
- Excellent technical writing and speaking skills.
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