Sr. Payroll Operations Analyst

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service. Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact

Job Description

Responsibilities:

• Ensure Payroll processing in SAP for multiple NBCU business entities, union and non-union employees by working with process partners to ensure accurate and timely payroll information
• Research and analyze payroll and time information to resolve pay issues, including review of payroll audits
• Ability to interpret and analyze pay rules maintained in the Time and Attendance and Payroll systems
• Commitment to customer service and ability to work in team-oriented environment
• Strong interpersonal, analytical, prioritization and communication skills
• Resolve tickets coming into the payroll queue from Zendesk
• Manage email communications submitted to the payroll operations team
• Research and manage all cases sent to NBCUniversal Payroll Operations
• Work with cross functional counterparts to understand and resolve issues
• Provide payroll operational subject matter expertise to resolve employee issues
• UAT Participation to test any upgrades and/or new implementations before they go to the production database to ensure everything is working properly
• Other duties as assigned

Accountabilities:

• Meet payroll operational and project benchmarks and deadlines
• Ensure legislative or contractual payroll compliance
• Work with Time & Attendance Operations and other teams to meet payroll processing deadlines
• Review payroll audits and time information to resolve pay discrepancies
• Provide timely support and respond to questions from other departments
• Adherence to Comcast NBCUniversal policies and standards

Qualifications

Basic Requirements:

• Bachelor's Degree or equivalent related experience; Certified Payroll Professional designation a plus
• Minimum 5 years of experience within payroll departments in providing support for payroll, internal/external audits, issue resolution, and research of payroll items in general
• Experience with SAP Payroll processing or equivalent Payroll systems 

Desired Characteristics:

• Understanding of payroll practices and time and attendance administration
• Specialized knowledge of payroll reporting, principles, practices, and procedures
• Strong interpersonal, analytical, prioritization and communication skills
• Commitment to customer service and ability to work in team-oriented environment
• Knowledge of FLSA and Wage & Hour laws
• Able to interpret Union Contracts
• Must be detailed oriented
• Excellent organizational and time management skills
• Able to maintain confidential information

Additional Requirements:

• Interested candidates must submit a resume/CV through www.nbcunicareers.com to be considered
• Must be willing to work in Universal City, CA 
• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols. 
• In select work settings or where jurisdictionally mandated, must submit an attestation disclosing your COVID-19 vaccination status and be fully vaccinated against COVID-19 or adhere to enhanced protocols. 
• This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
• This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $70,000 - $95,000

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applic