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Senior Business Analyst
CelerityUnited States - Remote, United StatesRemotefull_timeVerifiedPosted 8 Apr 2026
💰 $120,000/yr($100,000/yr – $120,000/yr)
About the role
Job Title: Senior Business Analyst
Company: Celerity Consulting Group
Company Overview: Celerity is a consulting firm specializing in the utilities and energy sectors. We empower organizations by converting complex data into actionable intelligence to mitigate risk, optimize assets, and maximize project outcomes. Our background and expertise enable us to drive and deliver transformation and operational excellence for our clients. Our background and expertise also enable us to implement enterprise systems & solutions, driving digital transformation and operational excellence for our clients.
Position Overview: We are seeking a Senior Business Analyst with over 7 years of experience in implementing projects for enterprise systems (ERPs, CRMs, FSM, etc.) and a strong background in the utilities/energy/telecom or similar industries. The ideal candidate will play a pivotal role in analyzing client business processes, identifying requirements, and implementing solutions to enhance operational efficiency.
Key Responsibilities:
Requirements Gathering and Analysis:
Company: Celerity Consulting Group
Company Overview: Celerity is a consulting firm specializing in the utilities and energy sectors. We empower organizations by converting complex data into actionable intelligence to mitigate risk, optimize assets, and maximize project outcomes. Our background and expertise enable us to drive and deliver transformation and operational excellence for our clients. Our background and expertise also enable us to implement enterprise systems & solutions, driving digital transformation and operational excellence for our clients.
Position Overview: We are seeking a Senior Business Analyst with over 7 years of experience in implementing projects for enterprise systems (ERPs, CRMs, FSM, etc.) and a strong background in the utilities/energy/telecom or similar industries. The ideal candidate will play a pivotal role in analyzing client business processes, identifying requirements, and implementing solutions to enhance operational efficiency.
Key Responsibilities:
Requirements Gathering and Analysis:
- Engage with clients to understand and document their business processes, needs, and objectives related to field service operations.
- Analyze and translate business requirements into functional specifications for enterprise solutions.
- Conduct gap analyses to identify areas where current systems fall short of client needs.
- Collaborate with technical teams to design solutions that align with client requirements and industry best practices.
- Assist in configuring and customizing tools to meet specific client needs.
- Develop and execute test plans to ensure solutions meet specified requirements and quality standards.
- Serve as a liaison between clients, project managers, and technical teams to ensure clear communication and alignment throughout the project lifecycle.
- Facilitate workshops and meetings to gather requirements, present solutions, and obtain stakeholder buy-in.
- Prepare and deliver presentations and reports to clients and internal stakeholders.
- Identify opportunities to enhance client business processes through the effective use of FSM solutions.
- Recommend best practices and innovative solutions to improve field service operations and efficiency.
- Monitor solution performance and suggest enhancements based on data analysis and client feedback.
- Hands on experience writing detailed user stories, test cases and executing tests. Should have an eye for details and be familiar with arduous test cases.
- Experience logging, tracking, prioritizing and validating defects.
- Experience guiding new users through individual and collaborative UAT sessions.
- Should be familiar with navigating difficult conversations with users when bugs are uncovered or business needs are deprioritized for the scope of the project.
- Develop training materials and conduct training sessions for clients to ensure successful adoption of enterprise solutions.
- Provide ongoing support to clients’ post-implementation to address issues and optimize solution usage
- Bachelor’s degree in Business Administration, Information Technology, Engineering, or a related field.
- Advanced degree (MBA or Master’s) is preferred.
- Minimum of 7 years of experience as a Business Analyst, with a focus on Enterprise/Field Service M
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