Supervisor of Business Intelligence and Data Analytics

At Bristol Health, we begin each day caring today for your tomorrow.  We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families.  We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.).   We are Magnet ® and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID 19 pandemic.  Use your expertise, compassion, and kindness to transform the patient experience.  Make a difference.  Make Bristol Health and the Medical Group your choice

Job Summary: 

The supervisor is responsible for leading the business intelligence developers and financial application specialists to deliver reliable clinical, operational and financial reporting and analytics needs for the organization. The supervisor is responsible for assigning and prioritizing work queues, project management, coaching, mentoring, and performance management. Additional responsibilities include day-to-day development work, including development of SQL reports, Power BI dashboards, automation workflows and is the primary point of contact for technical escalations. The supervisor will contribute to the creation and management of reports and data extracts, using a variety of analytic tools that assist in meeting departmental and organizational priorities. The supervisor ensures data integrity using data analysis techniques and procedures to gather and then translate business requirements into functional/technical specifications and designs for reporting, performance improvement, and the execution of strategic business goals.  Working in conjunction with BI developers and fellow informatics team members, the supervisor supports all modules of the electronic health record system, assuring the overall successful use of the systems

Essential job functions and responsibilities:

• Provides overall direction and plan for development, optimization and support of business intelligence and financial application reporting
• Supervise, mentor, and develop a team of BI developers and analysts: assign work, set priorities, conduct performance reviews, provide coaching and training, and support career development

• Possess a strong conceptual and analytical skill set with an ability to interpret and apply statistical techniques, and effectively communicate the methods and findings to non statistician team members and audiences

• Facilitates the integration of data, information, and knowledge to support customers in business and financial areas of the organization, performing detailed data mapping and analysis and producing business or clinical intelligence through report writing

• In conjunction with management, data governance analyst and data requesters, oversees validation exercises to ensure data integrity and quality, conducting periodic testing activities to ensure errors or discrepancies are resolved quickly

• Contributes to the design, development and implementation of automation workflows including, but not limited to RPA, Power Automate and other scripting tools

• Maintain an in depth knowledge of the software along with up to date knowledge of the organization's policies, procedures and business operations as it relates to the use of any system for which support is provided

• Function as an effective member and subject matter expert on assigned committees, task forces and projects