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Lead Pharmacy Technician
Forest County Potawatomi CommunityCrandon, Wisconsin, United States, United Statesfull_timeVerifiedPosted 4 Jun 2025
About the role
Here’s what you’ll be doing:
- Provide exemplary customer service that demonstrates our mission of always delivering high quality care
- Maintain the quality, security, and efficiency of services by following pharmacy policies and procedures
- Lead a team of pharmacy technicians, providing guidance and support to ensure efficient workflow and high-quality service.
- Maintain accurate patient records, ensuring confidentiality and compliance with HIPAA regulations.
- Process and oversee technician filling of nursing home and medication adherence packaging
- Obtain necessary prior authorizations and resolve insurance issues
- Lead and assist other technicians with prior authorizations and insurance billing as needed
- Assist with inventory management of 3 accounts, including ordering, receiving, and storing pharmaceutical supplies in compliance with regulatory requirements
- Assist with filling and maintaining automated dispensing machine
- Lead staff in checking monthly outdates and ensure proper return of outdated products.
- Mentor new technicians & clerks and actively participate in training of new staff
Here’s what you’ll need to be successful:
- Pharmacy Technician certification through the Pharmacy Technician Certification Board (PTCB) or National Health Career Association (NHA) or equivalent
- Must be registered in the State of Wisconsin as a Pharmacy Technician.
- Must successfully pass all applicable background checks and drug screens
- Ability to mathematically compute and convert drug concentrations and doses
- Must be able to multitask and be highly detail oriented
- Able to be self-motivated and work independently
- Must have excellent customer service and organizational skills
- Must be familiar with using computers, preferably Microsoft Office Suite
- Must have and maintain a valid driver’s license and be eligible for coverage under the Tribe’s Insurance.
- Maintains strict confidentiality. Understands HIPAA regulations
- (Health Only) FCP complies with all CDC vaccine and testing recommendations for healthcare professionals. Proof of immunizations is required, and immunizations/testing provided upon hire.
Preferred qualifications:
- Proven experience as a pharmacy technician with a minimum of 3 years of experience in a retail pharmacy setting
- Strong knowledge of pharmaceutical practices and medicinal preparations
- Solid understanding of pharmacy laws, regulations, and ethical guidelines governing pharmaceutical practice
- Proficiency in pharmacy management software
- Ability to motivate and guide a team towards achieving common goals
- Ability to work in a fast-paced environment
- Time and task management skills
- Excellent written and verbal communication skills
- Advanced problem-solving abilities
- Ensure necessary pharmaceutical supplies are ordered and maintained
Benefits you’ll love:
- Approximately 5 weeks of paid time annually
- 3 weeks of paid holidays
- Premium free health insurance
- Flexible spending accounts
- Short-term disability
- Life insurance
- 401k with match
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