Administrative Assistant, CAU, Alumni Travel and Alumni Wine Programs

About Cornell’s Adult University, Cornell Alumni Travel, Alumni Wine Programs

Cornell’s Adult University (CAU), Cornell Alumni Travel, Alumni Wine Programs by Cornell Alumni Affairs are revenue-generating engagement programs that seek to drive increasingly meaningful engagement with the alumni, family, and friend audience, as well as to maximize revenue generation on behalf of Alumni Affairs and Development (AAD). In that, these programs have a meaningful impact related to AAD’s strategic vision and lead initiatives in support of the Cornell Alumni Engagement Strategic Plan.

The Opportunity

Are you a detail-oriented professional who thrives in a collaborative environment? Do you enjoy helping to create exceptional experiences through seamless coordination and communication? Join Cornell University’s Alumni Affairs and Development team as an Administrative Assistant for Cornell’s Adult University (CAU), Alumni Travel, and Alumni Wine Programs.

This dynamic position offers the opportunity to support Cornell alumni in exploring the world through educational travel, engaging in enriching on-campus experiences, and savoring alumni-made wines. Working under the guidance of the Director, you’ll play a vital role in the logistics, communications, and operations that make these programs a success.

Key Responsibilities

• Program Coordination and Logistics:
  • Coordinate participant enrollment lists, registrations, and last-minute updates.
  • Process data, including updating constituent information in internal systems and generating guest and class lists for events and programs.
  • Format and distribute program materials for internal and external audiences.
  • Coordinate tour-related communications and ensure seamless participant experiences.

• Administrative Support and Communications:
  • Serve as the first point of contact for participant inquiries, delivering outstanding customer service by phone, zoom, and email.
  • Maintain and update alumni databases and prepare detailed documents and reports.
  • Facilitate communications and scheduling within the team.

• Event Planning and Support:
  • Assist in the planning and execution of events (in-person and virtual), including the annual 2-week on-campus CAU Summer program.
  • Accomplish a detailed administrative checklist of tasks including enrollment lists, coding, and survey delivery on deadline. 
  • Handle logistics for in-person and virtual events, including setup and participant engagement.  Add tours and events to internal calendars. Communicating faculty placement.

• Finance and Record-Keeping:
  • Maintain accurate financial records for payments and refunds.
  • Collaborate with the business office to ensure compliance with refund policies.

• Personal and Professional Development:
  • Participate in training and keep up with emerging technologies.
  • Participate in projects or other duties as assigned with occasional work responsibility falling above or below current classification.
  • Contribute ideas and recommendations to enhance program success.

Success Factors for the Role

• Attention to Detail: A commitment to accuracy in all aspects of program management.
• Time Management and Multitasking: The ability to balance multiple responsibilities and meet deadlines effectively.
• Exceptional Interpersonal Skills: A welcoming and professional demeanor that enhances alumni engagement.
• Team Collaboration and Communication: Proactive updates and coordination that foster strong working relationships.
• Adaptability and Problem-Solving: A calm and resourceful approach to handling last-minute challenges.
• Commitment to Cornell’s Mission and Values: A successful Administrative Assistant understands and embraces the broader mission of Alumni Affairs and Development. By maintaining high standards of service and integrity, they contribute to fostering lifelong connections among Cornell alumni, enriching both the alumni experience and Cornell’s community impact. 

If you’re a detailed and accurate professional that takes ownership of their work, who is passionate about delivering exceptional experiences, fostering connections, and contributing to Cornell’s vibrant alumni community, we encourage you to apply with your resume and cover letter. This is more than a job—it’s an opportunity to be part of something truly special.  Submit your application today to become an integral part of the Cornell Alumni Affairs and Development team.

What We Need

All applications must include a resume and cover letter for full consideration.

• High School Diploma with 2-4 years of relevant