Operations Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

JLL has a great opportunity to join our growing Retail Property Management team at River Ridge in Lynchburg, VA.

Enhance the property value by managing the maintenance department at the property, The Facility Manager has a good understanding of the maintenance department, operating systems of the property, construction practices, preventive maintenance and safety practices.

What You'll Be Doing

Management and Operations

• Coordinate the operational aspects of the property in a manner which protects, maintains and improves the value of the owners asset.

• Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulation and pass the compliance portion of the operations audit.

• Implement preventive, ongoing and anticipated maintenance/repair programs.

• Select contracted services by developing scopes of work, requesting bids, monitor performance per scopes of work and contractual agreements.

• Manage multiple employees through effective communication, supervision, training and scheduling to ensure tasks are completed on time and within budget.

• Develop multi-year capital project plans and manage the process to complete the capital projects.

• Manage tenant construction by working with tenant coordinators, contractors and tenants.

• Compliance with local codes and regulations.

• Monitor performance of in-house and contracted services and take necessary action to assure in-house performance and contracted services (security, landscaping, janitorial, etc.) are performing up to our maximum standards.

• Develop Plans of Action for Capital Projects and manage the process to complete these Capital Projects.

• Purchase building and maintenance supplies, machinery and equipment.

• Knowledge of computer programs (Excel, Word, Power Point).

Employee motivation and development

• To manage the activities of all employees engaged in operating and maintaining the property.

• Accurate budget preparation with emphasis on minimizing expenses by efficient use of manpower and materials.
   

Financial performance

• Develop and  manage the operation expenses at budgeted levels

• Manage capital projects in a timely, cost effective manner at budgeted levels

• Assist the general manager with forecasting operational and capital expenses

• Any and all other duties and tasks assigned.

What We're Looking For

• Associate's degree, or some vocational/technical training required

• Knowledge of building systems, HVAC, plumbing, electrical.

• Must have the ability to communicate effectively, supervise, train, and direct three or more employees.

• A minimum of two (2) years administrative/technical experience and knowledge of property physical systems.

• Experience with shopping mall property management a plus.

• One to two years of supervisory experience with two or more employees and demonstrates good leadership qualities

• As part of the Retail Property Management team at River Ridge, all activities and priorities are expected to be in full alignment with the General Manager’s expectations and strategic direction. This ensures consistent property performance and enhanced asset value. Additionally, the Operations Manager must be available after hours, on weekends and holidays as needed to address emergencies and critical situations that may arise, supporting seamless operations and safety at all times.

What's In It For You

• Join an industry leader and shape the future of commercial real estate 

• Deep investment in cutting-edge technology to power your work 

• Comprehensive and competitive benefits plan 

• A supportive, caring and diverse work environment designed for your growth and well-being 

This position does not provide visa sponsorship. Candidates must be autho