Assistant Manager, Food and Beverage
Seminole GamingAbout the role
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
The Food & Beverage Operations Supervisor is responsible for assisting with the daily activities and administrative functions for the Senior Food & Beverage Operations Manager and ultimately all the Food and Beverage managers of the department.
PRIMARY RESPONSIBILITIES
Handle all reservations/calls from 10:00 AM – 3:00 PM for all F&B outlets and route outlet calls to individual phone line.
Handle any F&B-related email correspondence.
Takes messages, handles customer requests and communicates requests to appropriate departments.
Performs daily office duties including, but not limited to, filing, faxing, copying, creation of files, gift certificates, retrieving and delivering mail, and creating and delivering amenity requests with cards to Star Services.
Ensure that any VIP reservations are entered into the PMS/SevenRooms and coordinate amenity and card as needed.
Execution and development of F&B marketing initiatives.
Respond in a timely manner to Medalia reviews, communicating closely with the culinary and F&B management team.
Assembling of the departments Event Calendar and Brand Calendar.
Updating of “outlet” website using the designated platform as needed.
Handle all small reservations by sending out contracts, menus, etc., and communicate via EOs with F&B management and culinary team.
Assist with amenities/in-house and outside payment.
Assist in execution and attend buyouts, functions, and designated parties to provide support, ensure guest satisfaction, and promote future business.
Coordinate operations between departments.
Participate, typing, and distribution of meeting minutes for all F&B
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s