Transfer Evaluation Assistant

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

Job Profile Summary:

The Transfer Evaluation Assistant will maintain assigned aspects of the academic record by receiving and maintaining student documentation of course work under consideration for transfer.

Essential Functions and Responsibilities:

• Support a variety of routine and standardized responsibilities within a college-focused Transcript Evaluation Team.
• Maintain assigned aspects of the academic record including, but not limited to, receiving and maintaining student documentation of course work under consideration for transfer, and accurately record results in the appropriate systems.
• Create and maintain all pertinent records in compliance with federal and state laws, university regulations and policies. The associate will have a strong attention to detail and the ability to be both a team player and independent contributor.
• Verify previously completed degrees to determine eligibility for admission into a program.
• Apply university, department and team policies and procedures in maintaining student documentation.
• Work as an individual and in a team setting to meet student, team, and department objectives in an accurate, fair, and helpful manner
• Complete verification of degrees under the direction of a team lead, supervisor/manager by following the standard practice, policies ,and our commitment to students.
• Collaborate with team lead, supervisor/manager when dealing with difficult and complex events.  
• Performs other related duties as assigned.

Knowledge, Skill and Abilities:

• Demonstrate ability to analyze information and come to appropriate conclusions, driven by policies and procedures.
• Communication, ability to analyze, ability to assess information.
• Understand how to apply FERPA regulations to business processes.
• Thrive in a challenging, fast-paced environment with deadlines and work expectations.
• Achieve quality assurance standards for accuracy and customer service.
• Work with team to provide solutions to problems of limited complexity and to ensure the academic success of students.
• Effectively utilize robust web-based and networked applications to maintain and analyze information critical to the daily function environment.
• Evaluate and interpret documentation and requests as they relate to WGU, U.S. Department of Education, and other policies to determine applicability to student record.
• Demonstrate professional written and verbal communication skills.
• Stay current on available resources to support the academic success of students.

Job Qualifications:

Minimum Qualifications:

• One (1) to two (2) years of related experience.
• Requires basic knowledge of processes and procedures.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
  
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The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 

Pay Range: $16.73 - $24.27

WGU will accept applications for this position until 12:00 AM ET, 08/08/2024

How to apply: apply online

Full-time Regular Positions (FT classification, standard working hours = 40)

This is a full-time, regular position that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; acci