Commercial Insurance Account Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown has an exciting opportunity available for a Commercial Insurance Client Account Manager to join our team in White Plains, NY!

Purpose: Retain clients through servicing and management of client relationships both internally and externally. Collaborate with members of the department to deliver exceptional customer service and achieve client satisfaction.

WHAT YOU’LL DO:

• Responsible for the day-to-day account management of an assigned book of business, including but not limited to processing policies/endorsements, invoicing, issuance of certificates of insurance, claims reporting and follow-up as needed, premium breakdowns, auto ID cards, policy changes, review of policy forms, providing coverage comparisons, loss analysis and responding to coverage questions.

• Assign support tasks to Account Assistants in line with Profit Center Procedures.

• Build courteous and successful relationships with clients, vendors, and carriers to improve client retention.

• Identify gaps in coverage and consult leadership or producer of options to advise the client.

• Manage the renewal process for all assigned clients with the marketing dept and/or producer, including ordering updated loss information, obtaining updated information, handling renewal applications, renewal marketing, account rounding, reviewing and negotiating the renewal pricing, as well as preparing the renewal proposal and binders.

• Comply with and assist in the review of internal compliance and client disclosure requirements, policies, endorsements, and certificates to ensure alignment with client expectations, internal operations, and legal requirements.

• Assist in growing the assigned book of business through account rounding and referrals.

WHAT YOU’LL NEED:

• Experience handling commercial lines construction/ trade accounts

• Insurance Producer license in good standing

WHAT WE OFFER:

• Excellent growth and advancement opportunities

• Competitive pay based on experience

• Paid Time Off

• Generous benefits package: health, dental, vision, 401(k), and many additional benefits

• Employee Stock Purchase Plan

Target Pay

$80,000.00 - 100,000.00 USD Annual to be paid on an hourly basis

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.