Sr Director, Software Eng, Developer Ops

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

About Us: 

At PayPal, we're redefining the future of finance through innovation and technology. Our mission is to democratize financial services and empower people and businesses to join and thrive in the global economy. Our core products, including PayPal and Venmo, are at the heart of our commitment to provide secure, fast, and convenient payment solutions to millions of customers worldwide. Join us in shaping the future of finance and be a part of a team where your work impacts lives daily. 

The Role: 

We are seeking a visionary and dynamic leader to serve as our Senior Director of Engineering, spearheading our Developer Operations team. This pivotal role involves leading test automation, Observability, Cloud and AI, Planning, and Software Development Lifecycle standards for the Small Business + Financial Services Engineering organization. This role will be central to improving overall productivity and operational excellence across this engineering organization and will have an opportunity to interface and influence numerous cross functional teams within other parts of the PayPal Engineering organization to improve enterprise wide processes and programs. 

Job Description:

Key Responsibilities 

• Leadership and Strategy: Lead a global team of engineers, setting a clear vision and strategy for the Financial Services and P2P Payments engineering teams. Foster a culture of innovation, excellence, and continuous improvement. 

• Engineering Excellence: Oversee all aspects of engineering, ensuring the delivery of highly reliable, scalable, and secure financial products. Drive technical excellence, advocating for best practices in software development and architecture. 

• Collaboration and Partnership: Work closely with business, product, and design teams to align engineering initiatives with company goals. Be a key player in strategic decision-making, ensuring technical systems meet the evolving demands of our customers and stay ahead of the competition. 

• Operational and Financial Oversight: Ensure the organizational, execution, and financial health of the engineering teams. Manage budgets, resources, and timelines effectively, delivering projects on schedule and within cost constraints.