HR Operations Coordinator

Introduction

Join us at AIT, where we believe every day presents an opportunity to make a global impact!

 

We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. 

 

Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT.  Find out what our people deliver.® means when you come move the world with us!  

 

Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

Overview

The HR Operations Coordinator will support the successful administration of HR Operations processes within the Total Rewards Center of Excellence as part of the AIT Human Resources team. This position will focus on executing all teammate transactions surrounding onboarding, promotions, transfers and offboarding within our HR system. They will work collaboratively with global HR and cross-functional teams to ensure compliance, data quality and integrity.

Responsibilities

• Administer the full North America onboarding process to ensure best-in-class onboarding experience for new hires. Administer new hire onboarding packets and new hire records within HRIS system.
  • Support Managers in creation and finalization of new hire onboarding schedules.
  • Conduct virtual or coordinate on-site I-9 documentation validation for new hires.
  • Administer new hire onboarding tasks within ServiceNow HR Service Delivery tool following up with task owners, to ensure timely completion and provide guidance and answering questions.
  • Provide support on best practice processes for global onboarding with regional partners.
• Update teammate data in the HR system of record for promotions, job changes/transfers and terminations.
• Respond to HR Cases (questions, concerns, report requests) from teammates using ServiceNow HR Service Delivery tool, adhering to internal KPIs and SLAs. Escalate trends or broader issues for review and resolution.
• Collaborate with all HR functional areas (Talent Management, Recruiting, Payroll, Benefits, Compensation, Learning & Development & HR Culture Programs) on HRIS data updates, questions, concerns, or reporting needs.
• Assist with the maintenance of HR data integrity by performing regular data audits.
• Assist with offboarding, and other teammate lifecycle events that take place in the HR system.
• Assist with creating, running and reviewing reports for data audits.
• Support M&A Activity including large data imports and/or gathering of new hire paperwork.
• Create and update Standard Operating Procedures, Process Documents and Knowledge Articles.
• Assist with creating and updating training materials related to HR systems.
• Performs other duties as assigned
• Complies with all policies and standards
• The wage range for this position is $25.00-$37.95 and may vary based on geography as well as relative knowledge, skills, abilities, and experience

Qualifications

Education Qualifications

• Associate's Degree (Required) or 
• Bachelor's Degree or equivalent experience (preferred)

Experience Qualifications

• 1+ years of HR Operations or HRIS experience in fast paced, growth organization (required) and
• 1+ years prior global experience

Knowledge, Skills, and Abilities

 

• MS Office (Word, Excel, PowerPoint) (Medium)
• Ability to prioritize and balance high volume (High)
• Detail oriented and ability to understand, review and process data with a high degree of accuracy and confidentiality (High)
• Ability to balance being a proven teammate and working independently (Medium)
• Ability to present and deliver material concisely (Medium)
• Ability to present a system-minded approach, learning the inter-relationship of multiple systems and data (Low)
• Desire to help others (High)
• Focus on continuous improvement (Medium)

What AIT Can Offer You

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Den