Senior Product Support Engineer

InvestorFlow is the only company of its kind to deliver industry specialized CRM, built on Salesforce, and digital portals to help alternative asset firms find opportunities, create and manage relationships, and turn relationship insights into action with increased productivity and transparency.

The Principal Product Support & TechOps Engineer is a senior, hands-on Product Support role responsible for assisting clients with complex technical issues related to a .NET application hosted on Microsoft Azure. 
 
In addition to direct client support, this role performs proactive system monitoring and supports infrastructure changes in close partnership with TechOps to ensure platform stability and operational readiness. The focus of the role is high-quality, senior-level product support, with infrastructure awareness used to prevent issues and accelerate resolution. 
 
Strong English communication skills and advanced SQL capabilities are essential for success in this role. 
 
This individual must be based in Malaysia.